Room Service Assistant

Harri.com; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided & dry cleaned

Employee discounts at Arora Hotels

Food & beverage discounts

Job summary

Novotel London West is looking for a Food & Beverage Assistant to deliver friendly, efficient service in our outlets. You will serve food and drinks, listen to guests, and build rapport to create a memorable experience. A smart, professional appearance with excellent communication is essential.

You should enjoy a fast-paced environment and be a strong team player with a proactive, guest-focused approach. Experience in a similar 4-star hotel is an advantage and we offer meals on duty, uniforms,

Qualifications

• Providing high quality service and attention to detail.
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Responsibilities

• Food and Beverage Assistants embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.
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Skills

Communication skills

Team player

Calm under pressure

Fast-paced environment

Proactive

Job description

Salary – Competitive

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms.

A bit about what you will do...

• Food and Beverage Assistants embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.
• Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner.
• Taking the time to listen to the needs of our guests and building natural rapport.
• Making knowledgeable suggestions and recommendations on the food and drinks that our guests might enjoy.
• Raising bills and taking payment.
• Clearing and re-setting tables.

More about you...

• Providing high quality service and attention to detail comes naturally to you.
• A smart and professional appearance. Excellent communication skills.
• The ability to remain calm whilst under pressure.
• Feeling comfortable in a fast-paced, busy environment.
• You value being part of a team and supporting your colleagues.
• Most of all, you have an approachable, positive, and proactive manner.
• Experience in a similar role within a 4-star hotel is a significant advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.

Compensation: Competitive salary