Room Attendant, Malmaison

Malmaison; Liverpool City Region; On-site; GBP 12,000 - 28,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Room Attendant in Liverpool. This role involves maintaining high cleanliness standards in guest rooms and providing excellent service to ensure guest satisfaction. Flexibility in working hours and a positive attitude are key requirements. The position offers opportunities for career development through apprenticeship programs and a range of employee benefits.

Benefits

Discounted staff room rates

50% off dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Uniform provided

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in a similar role isn't necessary.
• Positive attitude and desire to make a difference are essential.

Responsibilities

• Ensure all guest bedrooms are cleaned daily to the highest standards.
• Interact with guests and maintain cleanliness.

Skills

Conversational English

Attention to Detail

Job description

Room Attendant, Malmaison

Rate of Pay / Hours - £12.5/30 hours
Type of Contract: Permanent
Location: Liverpool

Working as part of the Housekeeping team, you will ensure all guest bedrooms within the hotel are cleaned daily to the highest standards. You should have an eye for detail and high standards to meet our guests' expectations of a perfect night’s stay.

Malmaison provides a range of luxury and boutique hotels in 15 landmark locations across the UK. Known for style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere, along with sumptuous food and wine in our Chez Mal Brasseries.

As a Room Attendant, you will interact with guests, so conversational English is essential. The role requires the ability to work independently for periods. You will be a vital part of the Malmaison team, ensuring bedrooms are clean and tidy for our guests.

Flexibility is needed. You will mainly work set shifts, typically between 9am and 3pm, 5 days a week. Start times can be flexible between 9am and 10am. Early start times, flexible contracts, or weekend work can be discussed at interview.

This role requires a certain level of fitness, and full training on chemicals and equipment will be provided.

Experience in a similar role isn't necessary, but a positive attitude and desire to make a difference are essential.

We encourage internal development and progression. Candidates may have the opportunity to enroll in our apprenticeship scheme after probation.

Benefits include:

• Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• 50% off the best available rate for friends and family.
• 35% off dining in our Brasseries and Bistros.
• Fully funded apprenticeship programs to support career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical from £5/month.
• Referral schemes paying up to £1500.
• Uniform provided.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Wagestream – instant access to earned wages, real-time wage tracking, and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme – free, confidential advice 24/7.

Sustainability Goals:

• 100% renewable electricity, mainly from wind farms.
• Recycling at least 70% of hotel waste.
• Eco-friendly, enzyme-based cleaning systems.
• Volunteer days for sustainable charities, paid in full.

If interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.