Room Attendant - Fulltime Position

Thefellowshouse; Cambridge; Vor Ort; GBP 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Comprehensive salary package

Go Hilton Travel Programme

50% F&B discount

Staff meals on shift

Career development

Learning opportunities

Zusammenfassung

The Fellows House Cambridge, Curio Collection by Hilton is seeking a Room Attendant to ensure guest rooms and corridors are spotless and inviting. You will engage with guests to maintain a high standard of hospitality and support the housekeeping team in day-to-day duties.

Join a property that values culture, devotion, and a person-centred approach, with comprehensive benefits and opportunities for career development within the Hilton network.

Qualifikationen

• Experience in hotel housekeeping or guest-facing roles preferred.
• Ability to communicate clearly with guests and team members.

Aufgaben

• Clean and service guest bedrooms and bathrooms to hotel standards.
• Maintain corridors and public areas to ensure guest comfort.
• Replenish consumables and restock supplies as needed.
• Keep trolleys and storage areas tidy and organized.
• Report maintenance or safety issues promptly.
• Assist with additional cleaning duties as directed by the housekeeping supervisor.
• Protect guests' property and hotel belongings at all times.

Kenntnisse

Customer service

Hospitality

Attention to detail

Jobbeschreibung

Overview The Fellows House Cambridge, Curio Collection by Hilton are currently looking to recruit a Room Attendant to join our Fellows Family within this fantastic property.

Description

Room Attendant

“No one will protect what they don't care about; and no one will care about what they have never experienced” Sir David Attenborough.

The Hotel

At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.

Most of all we seek exceptional people who embody our cultured, devoted and person-centred values. The brightest and best Cambridge has to offer.

The Person

Roll up one’s sleeves to get stuck in with the team to ensure we make The Fellows House Glisten, Happy to engage with people from all corners of the world, be an ambassador of our values Cultured, Devoted and Person Centred.

The Role

Have our rooms showcase style whist holding a welcoming feeling, ensuring our Guests feel like they are our extended family, assist with making The Fellows House Glisten

Key responsibilities (Non-Exhaustive List)

• Engage with Guest to hear their thoughts & even Dreams
• Clean and service bedrooms, bathrooms and corridors according to the standard set by The Fellows House.
• Replenish consumable items.
• Keep trolley and service rooms clean and tidy.
• Requisition and control supplies of cleaning material.
• Report any maintenance work required.
• Undertake extra cleaning duties as assisted by the duty housekeeper.
• Ensure the security of guest’s and company’s property and premises.

Requirements

• UK citizen or valid work permit

Cultured

We believe in being our best selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.

Devoted

We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. For making the world a better and more interesting place. We are for sharing wisdom. We are for each other.

Person-centred

We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.

Benefits of working at The Fellows House:

• Comprehensive salary package
• Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
• 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
• Staff meals and hot drinks on shift
• Career Development
• Extensive learning & development opportunities

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