Room Attendant, Fraser Suites

Frasers Hospitality; Glasgow; On-site; GBP 13,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant at a prestigious property in Glasgow. This role is perfect for those who take pride in delivering exceptional customer service and creating memorable guest experiences. You will be part of a dynamic team dedicated to maintaining high standards of cleanliness and service across all areas. With a commitment to staff development, the company offers various perks, including discounted rates and wellness initiatives. If you are enthusiastic and passionate about hospitality, this is an exciting opportunity to grow your career in a supportive environment.

Benefits

Discounted Staff Rates

Fully Funded Apprenticeship

High Street Discounts

Cycle to Work Scheme

Healthcare Cash Plans

Referral Schemes

Provided Uniforms

Wellness Campaign Days

Wagestream Access

Employee Assistance Programme

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.

Responsibilities

• Ensure total guest satisfaction within the Housekeeping Department.
• Responsible for cleaning rooms, public areas, and back of house areas.

Skills

Customer Service

Attention to Detail

Time Management

Teamwork

Education

Experience in Housekeeping

Job description

ROOM ATTENDANT, FRASER SUITES GLASGOW

Rate of Pay / Hours: £12896, 20 hours per week, 5 days over 7 including weekendsType of Contract: PermanentLocation : Glasgow

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

What you will be doing as a Room Attendant;

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Suites Glasgow! As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high level of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors and back of house areas. Overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during your shift. You may be required to assist with the breakfast department in replenishing the continental breakfast. You must be available to work any 5 days over 7

You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience. You will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeshipprogrammes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
• We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.