Room Attendant - Dunluce Lodge

Valor Hospitality; Portrush; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Staff discounts

Cycle To Work Scheme

Apprenticeships

Job summary

Dunluce Lodge in Portrush, the newest 5-star luxury resort, seeks Room Attendants to join our housekeeping team. You will help shape the guest experience by ensuring rooms are pristine and well presented.

Flexibility across shifts, 32 hours per week over 4 days, with competitive pay and perks including staff discounts, meals on duty, and access to apprenticeship programmes.

Qualifications

• Attention to detail and high cleanliness standards.
• Customer service orientation and guest-focused mindset.
• Willingness to work across shifts and weekends.

Responsibilities

• Ensure hotel rooms are spotless and well presented.
• Interact with guests to assist and answer questions.
• Carefully follow brand standards and housekeeping procedures.

Skills

Attention to detail

Customer service

Flexibility

Job description

£21,432.32 per annum /£12.88 per hour, 32 hours per week across 4 days

Dunluce Lodge, the newest 5-star luxury resort in Portrush, is looking for Room Attendants to join our housekeeping team. This role offers the unique opportunity to shape the guest experience at one of Northern Ireland’s most anticipated openings.

Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you’ll be working behind the scenes ensuring our rooms are nothing but perfection!

Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines.

We’re looking for someone who is passionate about our bedrooms being spotless and well presented. If you’re looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

• Valor team member rates at our UK hotels, with rooms from just £30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial well being.

Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

Fully funded apprenticeship programmes.

Internal development programmes, designed to support you as you grow within your role.

Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.