Room Attendant

WGC Ltd.; York; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Room Attendant to join their vibrant team. In this role, you will be integral in maintaining the high standards of cleanliness and guest satisfaction that the company is renowned for. With a commitment to employee development, you will have access to a generous training budget and career progression opportunities. This dynamic workplace values diversity and inclusion, ensuring that every team member feels valued and supported. If you are passionate about delivering exceptional guest experiences and seeking a rewarding career path, this opportunity is perfect for you.

Benefits

Life Insurance

Employee Assistance Programme

Discounted hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Training budget of up to £10,000

Qualifications

• Previous experience in a housekeeping environment is beneficial.
• Strong attention to detail and customer service skills are essential.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Reporting maintenance faults and dealing with lost property.

Skills

Housekeeping experience

Attention to detail

Customer service

Education

No formal education required

Job description

Moxy York, Moxy York, Black Horse Lane, York, YO1 7NE
Rate: £12.75 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

Room Attendant

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

1. Life Insurance
2. DiscountStore with discounts from ASDA, O2 & more
3. Discounted hotels and flights
4. Employee Assistance Programme, including HSF Assist
5. Low-cost health insurance
6. Full workplace pension scheme
7. 28 days holiday

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.