Room Attendant

Fairmont; St Andrews; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free annual night stay

Hotel discounts for you and family

Free staff shuttle, meals on duty, and

Pool, gym and classes access

Half-price dining and spa savings

Complimentary golf and gym

Wellbeing support and long servicereW

Staff events and celebrations

Job summary

Fairmont St Andrews is seeking a friendly Room Attendant to join our Housekeeping team and ensure guest bedrooms are spotless and welcoming. Your role includes cleaning, restocking amenities and maintaining high standards to deliver an exceptional five-star experience.

No prior housekeeping experience is required; we value attitude and reliability and will provide training and support to help you succeed in a busy resort environment.

Qualifications

• Attitude, reliability and a willingness to learn are valued above prior housekeeping experience.
• Able to work as part of a friendly and supportive team.
• Comfortable in a busy, physically active role with discretion and guest privacy.

Responsibilities

• Clean and service guest bedrooms and bathrooms to high standards.
• Ensure rooms are beautifully presented and ready for guests.
• Replenish guest amenities, linen and supplies.
• Maintain cleanliness and presentation across allocated areas.
• Respond to guest requests in a friendly, professional manner.
• Report maintenance issues or lost property promptly.
• Collaborate with colleagues and other departments for a seamless guest experience.
• Be knowledgeable about the resort and its facilities to assist guests.
• Support new colleagues as they learn housekeeping standards.
• Follow all health, hygiene and hotel procedures.
• Prioritise guest satisfaction in every interaction.

Skills

Attention to detail

Reliability

Teamwork

Time management

Job description

Job Description

At Fairmont St Andrews, our Housekeeping team plays an incredibly important part in creating the five-star experience our guests know and love.

We are looking for friendly, hardworking and detail-focused Room Attendants to join our Housekeeping team and help ensure our guest bedrooms are beautifully presented, spotlessly clean and ready to welcome our guests.

Whether you're experienced in Housekeeping or looking to begin your career in hospitality, we'll give you the training and support you need to succeed.

What you'll be doing

As a Room Attendant, you'll take pride in creating a welcoming and comfortable environment for every guest. Your responsibilities will include:

• Cleaning and servicing guest bedrooms and bathrooms to our five-star Fairmont standards.
• Ensuring rooms are beautifully presented and fully prepared for arriving and staying guests.
• Replenishing guest amenities, linen and supplies.
• Maintaining excellent standards of cleanliness and presentation throughout your allocated areas.
• Responding to guest requests in a friendly, professional and discreet manner.
• Reporting any maintenance issues, damage or lost property through the appropriate channels.
• Working closely with your Housekeeping colleagues and other departments to provide a seamless guest experience.
• Being knowledgeable about the resort, its facilities and services so you can assist guests when required.
• Supporting and welcoming new colleagues as they learn our Housekeeping standards.
• Following all Health & Safety, hygiene and hotel procedures.
• Taking pride in ensuring our guests always come first.

Who we're looking for

You don't necessarily need previous Housekeeping experience – what's most important to us is your attitude, reliability and willingness to learn. This is a role which will include competitive salary

You'll be someone who:

• Takes pride in their work and has great attention to detail.
• Enjoys working as part of a friendly and supportive team.
• Is reliable, organised and able to manage their time effectively.
• Has a positive and helpful approach.
• Understands the importance of discretion and respecting our guests' privacy.
• Is comfortable working in a busy and physically active role.
• Is passionate about providing an excellent guest experience.

Why You'll Love Working With Us

• Free annual night stay (permanent staff)

• Big hotel discounts for you, friends & family – plus worldwide Accor perks

• Free staff shuttle, meals on duty & full access to pool, gym & classes

• Half-price dining, spa savings & great golf/retail discounts

• Complimentary golf & gym

• Wellbeing support with VIVUP & long service rewards

• Staff events, Christmas gifts & family celebrations