Room Attendant

Cairn Group Hotel; Newcastle upon Tyne; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discounted stays across our hotels and

Food, beverage, spa and leisure

Leadership and career development

Job summary

Cairn Group is hiring Housekeeping staff to maintain clean, comfortable guest rooms and public areas to the highest standards. Join a team focused on delivering memorable hospitality and guest experiences across our Cairn Group hotels, including Holiday Inn Newcastle—Jesmond.

Full training will be provided to help you grow a rewarding career in hospitality. You will work with a supportive team, uphold safety and cleanliness, and contribute to a welcoming environment that guests remember.

Job description

Join Cairn Group – Where People Drive Hospitality Forward, Together

At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for dedicated and detail-focused people to join our Housekeeping team. You'll play an important role in creating memorable guest experiences by ensuring our bedrooms and public areas are clean, comfortable and presented to the highest standards. Your work helps create the welcoming environments our guests expect and enjoy.

Make Every Moment Matter

Every day is different, but every day you'll have the opportunity to make a positive impact. You will:

• Create positive guest experiences through exceptional housekeeping standards.
• Take pride in maintaining clean, comfortable and welcoming guest rooms.
• Be part of a team that works together to deliver outstanding hospitality.
• Contribute to a safe, organised and professional environment.
• Learn, grow and develop your skills as part of a supportive team.
• Play an important role in helping guests enjoy a memorable stay.

Bring Your Personality. We'll Help You Build Your Career.

We're looking for people who:

• Take pride in doing a job well.
• Have a positive attitude and a strong work ethic.
• Enjoy working as part of a team.
• Are reliable, flexible and professional.
• Want to build a rewarding career in hospitality.

No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed.

Why Cairn Group?

Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.

What you'll enjoy as part of the team

At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.

As part of the Cairn team, you'll enjoy:

• Discounted stays across our hotels and venues
• Food, beverage, spa and leisure discounts
• Access to retail, entertainment and lifestyle discounts
• Leadership and career development programmes
• Long service awards recognising your commitment and contribution
• Employee Assistance Programme offering confidential support whenever you need it
• Health Care Cash Plan
• Wellbeing resources and support
• Opportunities to develop and progress across our diverse hospitality portfolio

We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.

About Holiday Inn Jesmond

Holiday Inn Newcastle – Jesmond is a four-star hotel on Jesmond Road, less than a mile from Newcastle city centre and just a short walk from Jesmond Metro station. The hotel features a modern open lounge, Zio’s Bar & Grill and flexible meeting and event spaces, welcoming both business and leisure guests visiting Newcastle and Jesmond.

Join us and help create exceptional experiences every day.