Room Attendant

Cairn Group; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted hotel stays

Food and spa discounts

Retail and lifestyle discounts

Leadership and development programmes

Long service awards

Refer-a-friend scheme

Employee Assistance Programme

Health Care Cash Plan

Meals on duty

Wellbeing resources

Job summary

Join Cairn Group at Holiday Inn Jesmond in Newcastle for a housekeeping role focused on delivering high standards of cleanliness and guest comfort. You will contribute to a welcoming environment and work as part of a collaborative team dedicated to exceptional hospitality.

No prior hospitality experience is required; full training and support are provided to help you grow your career within our diverse portfolio. Apply today to be part of a company that values people and careers.

Qualifications

• No hospitality experience? Training and support will be provided.
• Aiming to maintain high standards of cleanliness and guest comfort.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Create positive guest experiences through exceptional housekeeping standards.
• Take pride in maintaining clean, comfortable and welcoming guest rooms.
• Be part of a team that works together to deliver outstanding hospitality.
• Contribute to a safe, organised and professional environment.
• Learn, grow and develop your skills as part of a supportive team.
• Play an important role in helping guests enjoy a memorable stay.

Skills

Attention to detail

Team player

Positive attitude

Strong work ethic

Flexible

Professional

Job description

Location: Holiday Inn Jesmond

Department: Housekeeping

Join Cairn Group – Where People Drive Hospitality Forward, Together

At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for dedicated and detail-focused people to join our Housekeeping team. You'll play an important role in creating memorable guest experiences by ensuring our bedrooms and public areas are clean, comfortable and presented to the highest standards. Your work helps create the welcoming environments our guests expect and enjoy.

Make Every Moment Matter

Every day is different, but every day you'll have the opportunity to make a positive impact. You will:

• Create positive guest experiences through exceptional housekeeping standards.
• Take pride in maintaining clean, comfortable and welcoming guest rooms.
• Be part of a team that works together to deliver outstanding hospitality.
• Contribute to a safe, organised and professional environment.
• Learn, grow and develop your skills as part of a supportive team.
• Play an important role in helping guests enjoy a memorable stay.

Bring Your Personality. We'll Help You Build Your Career.

We're Looking For People Who

• Take pride in doing a job well.
• Have a positive attitude and a strong work ethic.
• Enjoy working as part of a team.
• Have a great eye for detail.
• Are reliable, flexible and professional.
• Want to build a rewarding career in hospitality.

No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed.

Why Cairn Group?

Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.

What you'll enjoy as part of the team

At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.

As Part Of The Cairn Team, You'll Enjoy

• Discounted stays across our hotels and venues
• Food, beverage, spa and leisure discounts
• Access to retail, entertainment and lifestyle discounts
• Leadership and career development programmes
• Long service awards recognising your commitment and contribution
• Refer-a-friend scheme
• Employee Assistance Programme offering confidential support whenever you need it
• Health Care Cash Plan
• Meals on duty
• Wellbeing resources and support
• Opportunities to develop and progress across our diverse hospitality portfolio

We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.

About Holiday Inn Jesmond

Holiday Inn Newcastle – Jesmond is a four-star hotel on Jesmond Road, less than a mile from Newcastle city centre and just a short walk from Jesmond Metro station. The hotel features a modern open lounge, Zio's Bar & Grill and flexible meeting and event spaces, welcoming both business and leisure guests visiting Newcastle and Jesmond.

Join us and help create exceptional experiences every day.