Room Attendant

Klarent Hospitality Limited; Newbridge; On-site; GBP 18,000 - 22,000; Full time

Job summary

Klarent Hospitality Limited is seeking a Room Attendant to join their team in Newbridge. This role involves maintaining cleanliness in guest rooms and public areas while ensuring exceptional customer service. The company offers various incentives, opportunities for personal development, and a supportive work environment focused on nurturing talent.

Benefits

Meals provided during shifts

Sales incentives and initiative rewards

Discounted or free use of leisure facilities

Free parking

Discounted stays in hotels

Opportunities for personal development

Fully funded apprenticeships

Annual holiday entitlements

Pension enrolment

Qualifications

• Passionate with a willingness to learn.
• Positive attitude and guest-focused.
• Friendly, caring, and team-oriented.

Responsibilities

• Greet guests warmly and maintain a professional manner.
• Clean assigned bedrooms, bathrooms, and public areas.
• Handle guest complaints courteously and efficiently.

Skills

Good communication

Team-oriented

Positive attitude

Willingness to learn

Job description

Job Description: Room Attendant

Would you like to work for a company that offers:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
• Long service recognition cash bonuses and free overnight hotel stays for service from 2 years and up

Rewards include:

• Meals provided during shifts
• Sales incentives and initiative rewards
• Discounted or free use of leisure facilities (hotel specific)
• Free parking (hotel specific)
• Discounted stays in our hotels or free stays as rewards & recognition incentives
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships (T&C’s apply)
• Annual holiday entitlements including Bank Holidays
• Option to purchase additional holiday entitlements
• Pension enrolment

Does this sound like you?

• Passionate with a willingness to learn
• Positive attitude and guest-focused
• Friendly, caring, and team-oriented
• Ambitious and hardworking
• Displays behaviors aligned with company values
• Good communication and grooming standards
• Ability to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences

If you have the skills and experience for the Room Attendant role, then what’s stopping you?

Klarent Hospitality is recruiting a Room Attendant. We offer excellent opportunities for growth and development within our Brand Portfolio, rewarding and recognizing our staff’s hard work, commitment, and long service.

We operate branded hotels across the UK and Ireland, focusing on nurturing talent and driving growth.

The Role:

• Greet guests warmly and maintain a professional manner
• Clean assigned bedrooms, bathrooms, and public areas, replenishing supplies as needed
• Report any defects or issues to the Head of Department
• Handle guest complaints courteously and efficiently to ensure satisfaction
• Work collaboratively with colleagues to enhance guest experiences
• Maintain knowledge of SALT and contribute positively to hotel scores
• Follow company procedures and checklists
• Manage your rota efficiently, ensuring your trolley and caddy are stocked
• Minimize wastage without compromising standards
• Be energy conscious by turning off unused lights and equipment
• Develop your skills through training, communication, and teamwork