Room Attendant

Klarent Hospitality Limited; Glasgow; On-site; GBP 18,000 - 22,000; Full time

Job summary

Klarent Hospitality Limited is seeking a Room Attendant to join their team in Glasgow. The role involves maintaining cleanliness and guest satisfaction through professional service and teamwork. Candidates should be passionate, customer-focused, and flexible to work various shifts. This position offers opportunities for personal development and growth within the hotel group.

Benefits

Meals provided during shifts

Discounted or free use of leisure facilities

Free car parking

Opportunities for personal development

Fully funded apprenticeships

Annual holiday entitlements

Pension enrollment

Qualifications

• Passionate and eager to learn.
• Positive attitude and guest-focused.
• Good communication skills and excellent grooming standards.

Responsibilities

• Greet guests warmly and courteously.
• Clean assigned bedrooms and public areas.
• Handle guest complaints courteously.

Skills

Communication

Teamwork

Customer Service

Attention to Detail

Job description

Would you like to work for a company that offers:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
• Long service recognition cash bonus and free overnight hotel stays for service from 2 years and up

Rewards and benefits when you join us include:

• Meals provided during shifts
• Sales incentives and initiative rewards
• Discounted or free use of leisure facilities – “Hotel specific”
• Free car parking – “Hotel specific”
• Discounted stays in our hotels or free stays as part of rewards & recognition programs
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual holiday entitlements including Bank Holidays
• Option to purchase additional holiday entitlements
• Pension enrollment

Does the following describe you?

• Passionate and eager to learn
• Positive attitude and guest-focused
• Friendly and caring nature
• Enjoys teamwork
• Ambitious and hardworking
• Demonstrates behaviors aligned with company values
• Good communication skills and excellent grooming standards
• Flexible to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences
• Are you suitable for the Room Attendant role? Do you have the skills and experience? Then what’s stopping you?

Klarent Hospitality is recruiting a Room Attendant

We provide excellent growth and development opportunities within the Klarent Hospitality Group Brand Portfolio. We value and reward our staff's hard work, dedication, and long service.

Klarent Hospitality operates branded hotels across the UK and Ireland. We focus on nurturing talent and making smart investments to drive performance and growth.

The Role:

• Greet guests warmly and courteously, maintaining professionalism
• Clean assigned bedrooms, bathrooms, and public areas, replenishing supplies to standard
• Report any defects in bedrooms, corridors, or public areas to the Head of Department
• Handle guest complaints courteously and efficiently to ensure satisfaction
• Work collaboratively with hotel team members to enhance guest experience
• Maintain knowledge of SALT and contribute positively to departmental and hotel scores
• Follow company control procedures as per checklists
• Manage your rota efficiently, keeping your trolley stocked and prepared
• Minimize wastage without compromising standards
• Be energy conscious by turning off lights and equipment when not in use
• Develop skills through training, communication, and teamwork