Room Attendant

Valor Hospitality Careers UK; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading hospitality group as a Room Attendant, where attention to detail and outstanding customer service is key. You will work to ensure hotel rooms are pristine and create a welcoming atmosphere for guests. With flexible shifts and opportunities for growth, you can advance your hospitality career with recognised training and appealing perks.

Benefits

Exclusive discounts for team members

Discounts for friends and family

50% dining discount

Free meals during shifts

Access to health and wellness activities

Qualifications

• Passion for cleanliness and high standards.
• Friendly demeanor towards guests.
• Ability to work under tight deadlines.

Responsibilities

• Ensure rooms are clean and well presented.
• Interact with guests to enhance their experience.
• Meet cleanliness standards consistently.

Skills

Attention to detail

Customer service

Job description

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£12.21 Per Hour - Occasional Worker Agreement - Casual

Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you’ll be working behind the scenes ensuring our rooms are nothing but perfection!

Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines.

We’re looking for someone who is passionate about our bedrooms being spotless and well presented. If you’re looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.
  
  

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
  
  

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  
  

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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