Room Attendant

WGC Ltd.; Manchester; On-site; Full time

Job summary

Join a forward-thinking company as a Room Attendant in Manchester, where your role is vital in creating memorable guest experiences. This position offers fixed hours with flexibility, a commitment to your career progression through extensive training opportunities, and a supportive work environment that values diversity and inclusion. As part of a leading outsourced hotel services provider, you will play a key role in maintaining high standards of cleanliness and guest satisfaction. If you are passionate about hospitality and eager to grow your career, this is the perfect opportunity for you.

Benefits

Life Insurance

Discounts from top retailers

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Annual training allowance of up to £10,000

Qualifications

• Experience in a housekeeping environment is preferred but not essential.
• Strong attention to detail and a commitment to providing excellent guest experiences.

Responsibilities

• Clean guest rooms to the hotel standard and replenish supplies.
• Report maintenance faults and ensure safety of fixtures and appliances.

Skills

Housekeeping experience

Attention to detail

Customer service

Education

Basic literacy and numeracy skills

Job description

Ibis Budget Manchester, 2 Pollard St, Manchester, M4 7DB
Rate: £12.95 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

Room Attendant

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.

Benefits also include:

1. Life Insurance
2. DiscountStore with discounts from ASDA, O2 & more
3. Discounted hotels and flights
4. Employee Assistance Programme, Including HSF Assist
5. Low-cost health insurance
6. Full workplace pension scheme
7. 28 days holiday

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.