Room Attendant

Richmond Hill Hotel; London Borough of Richmond upon Thames; Sur place; GBP 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Monthly service charge

Gym access

Meals on duty

On-site parking

Career development

Refer a friend bonus

Employee recognition program

Flexible working patterns

Extra holiday days

Résumé du poste

Richmond Hill Hotel is seeking an enthusiastic Room Attendant (Cleaner) to join our team. You’ll play a key role in keeping bedrooms and guest areas spotless and welcoming, with training provided to help you succeed in a dynamic hospitality environment.

We offer a competitive annual salary and a range of staff benefits, including an onsite gym, meals on duty, parking, and opportunities for career development within our independent, Georgian hotel.

Qualifications

• Hospitality experience is a plus.
• Willingness to learn and adapt to a busy environment.
• Ability to work as part of a team and independently.

Responsabilités

• Clean and service guest bedrooms and bathrooms to standards.
• Ensure rooms are presented beautifully and ready for guests.
• Replenish supplies and linen as needed.
• Report maintenance or safety issues promptly.
• Maintain high cleanliness and attention to detail throughout the hotel.
• Manage daily workload efficiently and meet targets.
• Follow health, safety and security procedures.
• Collaborate with Housekeeping team to deliver an exceptional guest experience.

Description du poste

We're looking for an enthusiastic Room Attendant (Cleaner)to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London's greenest borough.

Just a stone's throw from Richmond Park, we're where city buzz meets leafy calm. Our people are at the heart of everything we do, and their warmth, energy, and creativity have earned us a place on The Sunday Times' and The Caterer's lists of top industry employers.

Our culture? Award-winning, progressive, and delightfully independent. The building might be historic, but our thinking isn't. We're refreshingly free-spirited and like to do things differently – from our décor to our people. Here, being yourself isn't just encouraged; it's essential.

We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That's what makes our guests feel truly special.

What’s in it for you…

• You’ll enjoy a competitive annual salary of £27,314.19 per hour plus variable monthly service charge, average £350 per month.
• Access to hundreds of online perks & discounts
• Extra day’s holiday for every year you work for us (up to 5 additional days)
• Free use of our onsite gym, meals on duty and parking on site
• Bespoke career development through internal and external training schemes
• Refer a friend scheme, with up to £500 incentive
• Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments
• Flexible working patterns, as well as much more...

What will I be responsible for?

This is a fantastic opportunity to become part of a supportive and friendly team in one of Richmond's leading hotels. Whether you already have Housekeeping experience or are looking to start a career in hospitality, we will provide the training and support you need to succeed.

At Richmond Hill, we believe in developing our people and creating opportunities to learn, grow and progress within the business.

As a Room Attendant you will play a key role in creating exceptional experiences for our guests by ensuring our bedrooms and guest areas are maintained to the highest standards.

Key responsibilities include:

• Cleaning and servicing guest bedrooms and bathrooms to company standards.
• Ensuring all rooms are presented beautifully and ready to welcome guests.
• Replenishing guest supplies, amenities and linen as required.
• Reporting any maintenance issues, damages or safety concerns promptly.
• Maintaining outstanding cleanliness and attention to detail throughout the hotel.
• Managing your daily workload efficiently while meeting productivity targets.
• Following all health, safety and security procedures.
• Working closely with colleagues across the Housekeeping team to deliver an exceptional guest experience.
• Taking pride in creating a welcoming environment where guests feel comfortable and cared for.

What we’re looking for…

• A hunger for hospitality and going the extra mile.
• Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day.
• A creative approach to your role – we believe that a game changing idea can come from anyone, anytime.
• Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.

If this sounds like a role you could get excited about, we would love to hear from you!

Please note that all applicants must be eligible to live and work in the UK.