Room Attendant

JR United Kingdom; London; On-site; GBP 35,000 - 37,000; Full time

Job summary

A luxury boutique hotel in Chelsea seeks a dedicated Room Attendant to uphold high cleanliness standards in guest rooms and public areas. The position involves cleaning, guest interactions, and assisting with training new staff. The ideal candidate will have experience in housekeeping and confidence when engaging with high-profile guests.

Benefits

Increased holiday allowance

Complimentary meal while on duty

HSF Health Plan

Optical cost reimbursement

Discounted shopping and cinema tickets

Access to 24/7 GP advice line

Learning and development opportunities

Contributory pension scheme

Qualifications

• Previous experience in housekeeping, preferably 4- or 5-star hotel.
• Good spoken command of English.
• Happy to work alone but follow directions when needed.

Responsibilities

• To clean and prepare allocated rooms to standard.
• To report maintenance issues and manage lost and found items.
• To assist with training of new starters and ensure cleanliness of corridors.

Skills

Confidence

Professionalism

Time Management

Flexibility

Job description

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• Salary up to £35850 (£17.25 per hour), depending on experience, inclusive of service charge.
• Increased holiday allowance with length of service
• Complimentary meal while on duty
• HSF Health Plan*
• Optical cost reimbursement
• Complimentary coverage for your partner and children
• High street and grocery shopping discounts, as well as discounted cinema tickets and more.
• Access to a 24/7 GP advice line and counselling services, including support for dependents.
• Employee referral program for line employees.
• Learning and development opportunities.
• Contributory pension scheme*

What will I be doing?

The Room Attendant will be committed to ensuring guest rooms and public areas are serviced to the required standards, and assisting with any guest requests or queries.

• To clean and make up all allocated rooms to the standard required
• To attend briefings and training sessions as required
• To be fully aware of health and safety hazards and report any concerns immediately
• To report any missing items from rooms, e.g. bathrobes, soap dishes
• To deal with lost and found guest property promptly and efficiently according to hotel procedure
• To ensure that any maintenance issues are reported promptly and correctly
• To carry out any other cleaning duties as specified by your supervisor
• To report to the supervisor any rooms not requiring service or with DND signs in assigned area
• To assist with the training of new starters as required
• To ensure your designated corridor and pantry area are cleaned before leaving for the day
• To maintain the cleanliness and supply of all allocated areas, including all corridors, storage areas, staff areas, management offices, and ancillary areas, to the standard laid down by the hotel.

What are we looking for?

• Previous experience in housekeeping, preferably within a large 4- or 5-star hotel
• Confidence and professionalism when interacting with high profile guests
• Good spoken command of the English language
• Is happy to work alone but take direction when required
• Manages time and resources effectively.
• Flexible to work weekends and holidays.

Who are we?

We are a 5star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.

Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.

Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

*Upon successful completion of the probation period

*The service charge range fluctuates based on our forecasted business levels and may vary from month to month.