Room Attendant

PPHE Hotel Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to join their housekeeping team. This role is vital in ensuring that guest rooms and public areas are kept immaculate, reflecting the company's commitment to excellence. You will receive comprehensive training and support, along with a competitive hourly wage and a variety of perks, including discounted hotel rates and wellness days. If you have a keen eye for detail and a passion for cleanliness, this opportunity is perfect for you to thrive in a dynamic environment while contributing to memorable guest experiences.

Benefits

Heavily discounted hotel rates

Two wellness days per year

F&B discounts

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Gym discounts

Ride to Work scheme

Free dry cleaning for work uniform

Annual staff parties and events

Qualifications

• Responsible for cleaning guests’ rooms to a high standard.
• Passion for cleanliness and an eye for detail.

Responsibilities

• Work and multitask in a fast-paced environment.
• Maintain a courteous and professional attitude with guests.

Skills

Attention to Detail

Multitasking

Customer Service

Job description

Location: Park Plaza County Hall London, United Kingdom

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will provide you with the training and support to succeed.

As our Room Attendant, you will receive:

• Salary: £12.21 per hour (plus incentive of £1.31 subject to meeting productivity and quality targets). You may also be eligible for an hourly rate of £14.52 if you check your own rooms (inclusive of £1.31 incentive, £12.21 base rate, and an additional £1.00 for checking own rooms, all subject to meeting productivity and quality targets).
• Heavily discounted hotel rates (extends to Radisson Hotel Group and family & friends).
• Two wellness days per year, starting with 30 days of holiday per year—including bank holidays— which increases with years of service!
• F&B discounts at our restaurants and bars (for your whole party).
• Two free meals per day, including on days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream.
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with gym discounts & more.
• Ride to Work scheme & free cycling lessons.
• 24/7 employee assistance programme.
• Rota given 2 weeks in advance.
• Departmental productivity & service incentive scheme.
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform.
• Annual staff parties and events.

The ideal candidate for the Room Attendant role will:

• Be responsible for cleaning guests’ rooms to a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multitask in a fast-paced environment.
• Listen to the needs of guests and team members and adapt accordingly.
• Maintain a courteous and professional attitude with guests and colleagues.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.