Room Attendant

Accor Hotels; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant for their new TRIBE Hotel in London. This role involves maintaining guest rooms and public areas to high standards, ensuring excellent customer care, and adhering to health and safety regulations. Join a passionate team dedicated to innovative hospitality and enjoy a creative work environment with development opportunities.

Benefits

Development opportunities

Creative and rewarding environment

Part of a passionate team

Qualifications

• Experience in a fast-paced environment.
• Hands-on management style.

Responsibilities

• Responsible for cleaning and servicing guest rooms to brand standards.
• Report maintenance defects in guest rooms and public areas.
• Maintain exterior areas of the hotel.

Skills

Leadership skills

Optimistic attitude

Ability to build relationships

Authentic self-expression

Courageous entrepreneurial spirit

Job description

Company Description

We are looking for a Room Attendant to join our TRIBE as we launched our first TRIBE Hotel into the London market in the Summer of 2022.

Conceived for a new type of traveller, it’s all about the mix. Unapologetic modern designed hotels that confidently mix n’ match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun place for a high-end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t.

We are looking for someone who’s curious, caring and conscious attitude will play a crucial part in curating the TRIBE experience, which is defined through its authenticity and obsession in making sure everything is as seamless and functional as possible to make life that bit easier.

Job Description

What you’ll do…

1. Responsible for cleaning and servicing guest rooms to brand standards, ensuring they are well presented and maintained.
2. Report maintenance defects in guest rooms and on guest floors through KnowCross.
3. Ensure all guest rooms meet brand standards and quality audit standards.
4. Clean and service public areas to brand standards and ensure they are well maintained.
5. Report maintenance defects in public areas and back of house through KnowCross.
6. Maintain exterior areas of the hotel, including guest entrances and loading bays.
7. Oversee the delivery and collection of linen and terry daily.
8. Stock linen and housekeeping supplies on guest floors and in stores, keeping storage areas clean and organized.
9. Keep guest floors clean and well maintained.
10. Assist with other housekeeping tasks as required.
11. Adhere to Health and Safety standards and report breaches to the Head Housekeeper.
12. Handle cleaning materials correctly, following COSHH regulations.
13. Attend all required training sessions.
14. Maintain a positive, friendly attitude and provide excellent customer care.
15. Assist in cleaning public and back of house areas as needed.

Qualifications

What we are looking for…

• Ability to build relationships with colleagues and customers.
• Experience in a fast-paced environment.
• Leadership skills and a hands-on management style.
• Optimistic attitude, prioritizing guests, colleagues, and communities.
• Authentic self-expression.
• Courageous entrepreneurial spirit, willing to explore and experiment.

Additional Information

What's in it for you...

• Lead an exciting hospitality concept new to London.
• Join an innovative, international group committed to growth and building a global brand.
• Work in a creative and rewarding environment that challenges norms.
• Be part of a passionate team dedicated to excellent hospitality.
• £12.73 gross per hour with development opportunities.

We look forward to welcoming you to our TRIBE!