Room Attendant

art'otel; Greater London; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Free meals

Staff discounts

Pension plan

Training opportunities

Travel benefits

Job summary

art’otel Hoxton in London is seeking a Room Attendant to maintain our guest rooms to a high standard, with a passion for cleanliness and an eye for detail. You will multitask in a fast-paced environment, listen to guests and colleagues, and respond with a courteous, professional attitude.

Join a team where we value trust, respect, teamwork and care, and enjoy staff benefits such as meals, discounts, and holiday entitlement while delivering stylish hospitality and artful experiences.

Qualifications

• Attention to detail required to maintain high cleanliness standards.
• Strong customer service mindset and courteous interaction with guests.
• Ability to multitask in a fast-paced environment.
• Listen to guests and colleagues and adapt to needs.
• Maintain a professional attitude with guests and team members.

Responsibilities

• Be responsible for cleaning guests’ rooms to a high standard.
• Maintain passion for cleanliness and eye for detail.
• Work and multitask in a fast-paced environment.
• Listen to guests and team members and adapt to meet needs.
• Share values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Skills

Attention to detail

Customer service

Multitasking

Professionalism

Teamwork

Job description

Room Attendant – art’otel Hoxton

We are recruiting for a Room Attendant for one of the coolest hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.

• Salary: From £12.71 per hour, rising to £14.02 when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms.
• Additional productivity bonus: Earn £10 for every room cleaned above your daily target.
• 30 days of holiday per year – including bank holidays, increasing with years of service.
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends).
• 50% F&B discount at our restaurants and bars (for your whole party).
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more.
• Ride to Work Scheme & free local cycling lessons.
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme.
• Rotas published at least two weeks in advance (if applicable).
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning.
• Annual Staff parties and events.

As Our Room Attendant, You Will Receive

• Salary: From £12.71 per hour, rising to £14.02 when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms.
• Additional productivity bonus: Earn £10 for every room cleaned above your daily target.
• 30 days of holiday per year – including bank holidays, increasing with years of service.
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends).
• 50% F&B discount at our restaurants and bars (for your whole party).
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more.
• Ride to Work Scheme & free local cycling lessons.
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme.
• Rotas published at least two weeks in advance (if applicable).
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning.
• Annual Staff parties and events.
• Company pension plan & award-winning training.

Key Job Responsibilities

• Be responsible for cleaning our guests’ rooms at a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.