Room attendant

Leonardo Hotels; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hotel chain in the City Of London is seeking a Room Attendant to support the Housekeeping department. You will play a crucial role in ensuring cleanliness and guest satisfaction, working collaboratively with a vibrant team. The ideal candidate will have a positive attitude and be attentive to detail. This position offers flexible working conditions and various employee perks, including special room rates and recognition schemes.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Company-wide recognition scheme

Talent referral scheme

Thank You Week events

Wellbeing Calendar

Ongoing job-related training programmes

Qualifications

• Team player with a positive attitude.
• Strong attention to detail.

Responsibilities

• Dusting, polishing, vacuuming.
• Refreshing all towels and linen as required.
• Stripping and making beds.
• Cleaning bathrooms.
• Reporting maintenance issues and safety hazards.

Job description

Overview

The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Responsibilities

• Dusting, polishing, vacuuming
• Refreshing of all towels and linen as required
• Stripping and making beds
• Cleaning bathrooms
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests' expectations.

Benefits / Perks

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

Belonging and Respect

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why join us?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!