Room Attendant

Thefellowshouse; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Cambridge is seeking a Room Attendant to foster a welcoming atmosphere for guests while maintaining cleanliness and ensuring their satisfaction. The ideal candidate will engage with guests, embody core values of being cultured, devoted, and person-centred, and contribute to a remarkable experience.

Benefits

Comprehensive salary package

Access to GO Hilton Travel Programme

50% F&B Discount at Hilton Hotels

Staff meals and hot drinks on shift

Career Development opportunities

Extensive learning & development opportunities

Qualifications

• Experience in hospitality or cleaning preferred.
• Strong interpersonal skills to interact with guests.
• Ability to work in a team-oriented environment.

Responsibilities

• Clean and service bedrooms, bathrooms, and corridors.
• Engage with guests to gather feedback.
• Replenish consumable items and maintain cleanliness.

Skills

Attention to detail

Guest engagement

Team collaboration

Job description

Room Attendant

““No one will protect what they don't care about; and no one will care about what they have never experienced” Sir David Attenborough.

The Person

Roll up one’s sleeves to get stuck in with the team to ensure we make The Fellows House Glisten, Happy to engage with people from all corners of the world, be an ambassador of our values Cultured, Devoted and Person Centred.

The Role

Have our rooms showcase style whist holding a welcoming feeling, ensuring our Guests feel like they are our extended family, assist with making The Fellows House Glisten

Key responsibilities

• Engage with Guest to hear their thoughts & even Dreams
• Clean and service bedrooms, bathrooms and corridors according to the standard set by The Fellows House.
• Replenish consumable items.
• Keep trolley and service rooms clean and tidy.
• Requisition and control supplies of cleaning material.
• Report any maintenance work required.
• Undertake extra cleaning duties as assisted by the duty housekeeper.
• Ensure the security of guest’s and company’s property and premises.

The Hotel

At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.

Most of all we seek exceptional people who embody our cultured, devoted and person-centred values. The brightest and best Cambridge has to offer.

Cultured

We believe in being our best selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.

Devoted

We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. For making the world a better and more interesting place. We are for sharing wisdom. We are for each other.

Person-centred

We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.

Benefits of working at The Fellows House:

• Comprehensive salary package
• Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
• 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
• Staff meals and hot drinks on shift
• Career Development
• Extensive learning & development opportunities
• If you wish to be considered for this superb opportunity click ’apply’