Room Attendant

Eclipse Hotels Group; Bristol; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discounted hotel rooms for you, your朋友

Discounts with leading high street, e

Employee Assistance and Welfare

Simplyhealth healthcare support

Life insurance from your first day

Cashback and discounts with retailers

Complimentary meals while on duty

Employee of the Month and Employee of

Recommend a Friend scheme

Excellent training and development

Job summary

Eclipse Hotels Group is seeking a Room Attendant to ensure guest bedrooms and bathrooms are clean, comfortable and presented to a high standard. You will help create a welcoming environment and memorable stay for every guest.

Key duties include departure cleans and daily services, restocking supplies, making beds, cleaning floors and surfaces, reporting maintenance issues, and supporting colleagues across housekeeping while maintaining guest confidentiality and safety standards.

Qualifications

• Previous housekeeping or cleaning experience is desirable but not essential.
• Reliable and hardworking approach.
• Good communication and teamwork skills.
• Ability to follow instructions and work independently.

Responsibilities

• Completing departure cleans and daily services for guests who are continuing their stay.
• Ensuring all allocated rooms are cleaned and ready within the required time.
• Changing bed linen, towels and other bathroom linen.
• Making beds and presenting rooms according to company and brand standards.
• Cleaning floors, bathrooms, furniture, mirrors, windows and other surfaces.
• Replenishing guest supplies, refreshments and bathroom amenities.
• Completing scheduled cleaning tasks and reporting maintenance concerns.
• Reporting damaged or missing items to the Housekeeping Supervisor.
• Recording and storing lost property according to company procedures.
• Keeping housekeeping equipment, trolleys and storage areas clean and organised.
• Using cleaning products and equipment safely and following safety procedures.
• Supporting colleagues in other housekeeping areas when required.
• Respecting guest privacy and maintaining confidentiality at all times.

Skills

Attention to detail

Teamwork skills

Communication skills

Independent work

Physical stamina

Job description

As our Room Attendant, you will ensure that our guest bedrooms and bathrooms are clean, comfortable and presented to a high standard. Your care and attention to detail will help create a welcoming environment and a memorable stay for every guest.,

• Completing departure cleans and daily services for guests who are continuing their stay
• Ensuring all allocated rooms are cleaned and ready within the required time
• Changing bed linen, towels and other bathroom linen
• Making beds and presenting rooms according to company and brand standards
• Cleaning floors, bathrooms, furniture, mirrors, windows and other surfaces
• Replenishing guest supplies, refreshments and bathroom amenities
• Completing scheduled cleaning tasks, including turning mattresses, cleaning curtains and dusting high areas
• Checking rooms carefully and reporting any maintenance concerns or defects
• Reporting damaged or missing items to the Housekeeping Supervisor
• Recording and storing lost property according to company procedures
• Keeping housekeeping equipment, trolleys and storage areas clean and organised
• Using cleaning products and equipment safely
• Following all fire safety, health and safety and security procedures
• Supporting colleagues in other housekeeping areas when required
• Respecting guest privacy and maintaining confidentiality at all times
• Previous housekeeping or cleaning experience is desirable but not essential
• A reliable and hardworking approach
• Good attention to detail and pride in maintaining high standards
• The ability to organise your workload and complete rooms within the required time
• A friendly and approachable manner
• Good communication and teamwork skills
• The ability to follow instructions and work independently
• The ability to complete physical tasks, including standing, bending, lifting and moving housekeeping equipment
• Flexibility to work mornings, weekends and bank holidays
• Eclipse Hotels Group is an international family owned hotel group with a growing portfolio of Holiday Inn and Holiday Inn Express hotels across the UK, Europe and the Caribbean.
• Discounted hotel rooms for you, your friends and your family at more than 5,000 IHG hotels worldwide
• 50% discount on food and beverage services
• Employee Assistance and Welfare Programme
• Simplyhealth healthcare support
• Life insurance from your first day of employment
• Cashback and discounts with leading high street retailers
• Complimentary meals while on duty
• Employee of the Month and Employee of the Year celebrations
• Recommend a Friend scheme
• Excellent training and development opportunities, including bespoke company and IHG branded training