Room Attendant

WGC Ltd.; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where you’ll be part of a dedicated housekeeping team ensuring exceptional guest experiences. This role offers guaranteed hours and a flexible contract, allowing you to balance work and life effectively. With a strong focus on career progression, the company provides a training budget and mentoring opportunities to help you grow your skills and advance your career. Embrace a diverse and inclusive workplace that values individuality and fosters a sense of belonging. If you're ready for a rewarding challenge, apply now and take the next step in your career!

Benefits

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Flexible hours

Qualifications

• Experience in a housekeeping environment is preferred.
• Strong attention to detail and commitment to guest satisfaction.

Responsibilities

• Clean guest rooms to hotel standards and replenish supplies.
• Report maintenance faults and ensure safety of appliances.

Skills

Housekeeping experience

Attention to detail

Customer service

Job description

Clayton Birmingham, Clayton Birmingham, Albert Street, Birmingham, B5 5JE
Rate: £11.50 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.