Room Attendant

Valor Hospitality Careers UK; Birmingham; On-site; GBP 16,000; Full time

Job summary

Join a leading company in the hospitality industry as a vital part of the team in Birmingham. This role focuses on maintaining high cleanliness standards and providing excellent customer service in various shifts. Great opportunities for career development and numerous employee perks, including discounts and wellness programs.

Benefits

Exclusive discounts for friends and family

Valor team member rates at UK hotels

Discounted stays for friends and family

50% discount when dining in restaurants

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme savings

Refer-a-friend bonuses starting at £250

Calendar of wellness activities

Healthcare Cash Plan options

Qualifications

• Passionate about cleanliness and presentation.
• Ability to meet tight deadlines.
• Strong interpersonal skills for interacting with guests.

Responsibilities

• Ensure rooms are clean and well-presented.
• Interact with guests to create first impressions.
• Work flexible hours including evenings and weekends.

Skills

Attention to detail

Customer service

Job description

£15,873.00 Per Annum / £12.21 Per Hour, 25 Hours

Does attention to detail come naturally to you? Do you strive to make things perfect? In this role, you’ll be working behind the scenes ensuring our rooms are nothing but perfection!

Customer service is key, interacting with guests daily. Your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines.

We’re looking for someone who is passionate about our bedrooms being spotless and well presented. If you’re looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

If you are interested in career development, we offer nationally recognized apprenticeships alongside detailed brand training. You can view the most popular courses on our careers pages.

In addition to competitive pay, we also offer:

• Exclusive discounts for you, your friends, and family
• Valor team member rates at our UK hotels, with rooms from just £30 B&B
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty
• Access to high-street discounts on various shops and experiences
• Up to 40% savings on bikes through our Cycle To Work Scheme
• Generous refer-a-friend bonuses starting at £250

Caring for your health and wellbeing:

• A calendar of wellness activities, including healthy lunches, wellbeing walks, and pay day treats
• Access to our Employee Assistance Programme, offering confidential advice 24/7 for you and your family
• Healthcare Cash Plan options from just £5 per month

Supporting your career growth in hospitality:

• Fully funded apprenticeship programmes
• Internal development programmes to support your growth
• Monthly and annual team member service awards to recognize your achievements

Interested in joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We operate 34 hotels across the UK under brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious growth plans, including three new luxury 5-star hotels opening in 2024.