Room Attendant

WGC Ltd.; Bath; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Life Insurance

28 days holiday

Pension scheme

Health insurance

Training budget up to £10,000/year

Employee assistance programme

Job summary

WGC Ltd. is seeking a Room Attendant in Bath to support the housekeeping team in daily operations. You will clean guest rooms to high standards, replenish supplies, and ensure guest comfort. You will report any maintenance issues and maintain safety across all hotel areas.

Our role offers a clear career path with training opportunities and a generous benefits package, including life insurance and pension, along with a structured, fixed-hours contract option.

Qualifications

• Experience in housekeeping or hotel cleaning is advantageous.
• Strong attention to detail and a proactive approach.
• Good guest service orientation and communication.

Responsibilities

• Clean guest rooms to hotel standards.
• Replenish linen and guest supplies.
• Provide a great guest experience.
• Report maintenance faults and lost property.
• Ensure appliances and fittings are safe and report faults to supervisor.

Skills

Cleaning

Attention to detail

Guest service

Teamwork

Job description

The Abbey Hotel Bath, Abbey Hotel Bath, N Parade, Bath, BA1 1LF
Rate: £12.75 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Includine HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and deal with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215