Roofing Sales Supervisor

Huws Gray Group.; Harlow; Remote; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Strong annual leave

Company bonus scheme

Contributory pension

Life assurance

Discounts on high street retailers

Colleague discounts

Travel discounts

Training and development programmes

Job summary

Huws Gray Group in Harlow is seeking a Roofing Sales Supervisor to join our branch. You will build connections with customers in person and by phone, advise on roofing materials, and prepare quotes while following up on enquiries to drive leads.

We value excellent service, product knowledge, and the ability to work across the branch with yard and counter teams. Training and a supportive, inclusive environment are provided to help you grow.

Qualifications

• Excellent customer service skills and good computer literacy are essential.
• Previous retail or sales experience is advantageous for success in this role.
• A background in a builders' merchant environment would be beneficial but training will be provided.

Responsibilities

• Building connections with customers in person, over the phone, and in-branch, providing expert advice.
• Creating tailored solutions by preparing quotes, following up on enquiries, and developing leads.
• Keeping essential admin running smoothly to support branch operations.
• Offering guidance with up-to-date product knowledge to help customers choose the best materials.
• Enhancing the shopping experience with well-stocked, inviting displays.
• Collaborating across the branch with yard and counter sales to support the team.

Skills

Customer service

Computer literacy

Retail sales

Builders' merchant background

Job description

Roofing Sales Supervisor – Huws Gray Harlow -Connect with Customers. Share Your Know-How. Help Build Something Great.

BePartofSomethingBigger at Huws Gray.

Whetheryou'rein the trade or simply lovea goodhomeimprovement project, chances areyou'veheard of us.We’retheHuws Gray Group– home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool, Hire Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – wecouldn’tdo it without our peopleandthat’swhere you come in!

We’relooking for aRoofing Sales Supervisorto join the team at our Harlowbranch. Working alongside our colleagues on roofing, oursales peoplethrive on great conversations, building lasting relationships, and driving branch success.

Whatyou’llbe doing:

Building connections - with customers in person, over the phone, and in thebranch oryard,providingexpert advice

Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads

Keeping things running smoothly - managing essential admin efficiently

Offering guidance - with up-to-date product knowledge to help customers find the best materials

Enhancing the shopping experience - maintainingwell-stocked, inviting displays

Collaborating - acrossthe branch with your colleagues,including yard and counter sales, to support the team

We’rehappy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request,we’llalways listen with an open mind—andthere’sno judgment in asking.

Whatyou’llbring:

We celebrate individuality and recognise that your skills and personality matter just as much as your experience. Excellent customer service skills, good computer literacy, and previous retail or sales experience will help you thrive in this role. A good knowledge of electrical wholesale products would be an advantage, however not a dealbreaker as training will be provided. If you have abackground in a builders’ merchant environment, that would also be a real advantage.

If you’re passionate about helping customers and have a genuine interest in building materials, we’ll give you all the training and support you need to succeed.

The right person will also bring strong time keeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.

What’sin it for you:

We believegreat workshould be recognised and rewarded.Here’swhat you can expect:

• A strong annual leave allowance, alongside your bank holidays

• Company bonus scheme,based on performance

• Contributory pensionandlife assurance

• Discountsonhigh street retailers, supermarkets, restaurants,gymsand cinemas

• Colleague discountacross our group brands

• Attraction and traveldiscounts

• Training and developmentprogrammes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger,smarterand better at serving our customers.

We’reproud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whetheryou’rebased in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.