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An established industry player is seeking a Client Relationship Manager to spearhead the introduction of a new fleet in the rail sector. In this pivotal role, you'll ensure operational depots are prepared to support new rolling stock, focusing on efficiency, safety, and cost-effectiveness. You'll collaborate with various teams to implement best practices and manage the full lifecycle of fleet procurement and maintenance. This is an exciting opportunity to make a significant impact in a dynamic environment while driving operational excellence and innovation. If you thrive in collaborative settings and have a passion for the rail industry, this role is for you.
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Job Title:
Location:
London (Central) – with flexibility for travel to depot and project sites
Contract Type:
Permanent
About the Company:
Join a leading rail operator at a pivotal moment as we prepare for the introduction of a new fleet. In this role, you'll take ownership of ensuring that operational depots are fully prepared to support the incoming rolling stock — including infrastructure adaptations and the readiness of production teams and facilities. You'll be responsible for shaping and delivering the overall strategy for integrating new trains into existing maintenance operations, with a focus on driving operational efficiency, upholding safety standards, and ensuring cost-effectiveness. This includes managing the full life cycle cost — from the procurement of the fleet through to long-term maintenance and operational sustainability. The role will also champion the implementation of best practices across depot production and operations to secure long-term readiness and performance.
About the Role:
Lead the production readiness strategy for new fleet introduction, ensuring depot operations can support new rolling stock. Develop, coordinate, and implement infrastructure and depot change plans, in collaboration with engineering and infrastructure teams. Support the procurement phase by advising on maintenance requirements, depot capabilities, and lifecycle planning. Oversee the transition to live operations, managing risks and minimizing impact to service. Drive the development of VMIs, training, tooling, and maintenance documentation (in collaboration with engineers and suppliers). Act as the focal point for change assurance, ensuring safety, quality, and operational continuity are maintained. Collaborate with depots, project managers, and senior stakeholders to implement change efficiently and in alignment with program objectives. Contribute to technical acceptance, testing, and post-introduction modifications.
Qualifications:
A minimum of an HNC in an engineering-related discipline.
Required Skills:
Pay range and compensation package:
Flexible DOE
Equal Opportunity Statement:
We are working on behalf on an equal opportunity employer. If you require any adjustments to be made within the recruitment process, please let us know.
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