Robotics Field Service Engineer II

HighRes Biosolutions; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A biotechnology company in Manchester is seeking a Field Service Engineer II or Senior Field Service Engineer to manage installation, maintenance, and repair of systems at customer sites. Candidates should have at least HNC qualifications in mechanical or electrical engineering and experience in field service roles. The role involves significant customer interaction and travel, making strong communication and problem-solving skills essential.

Qualifications

• Minimum of 2 years experience in field service or support role required.
• Knowledge of computer communications (TCP/IP, RS232) is beneficial.
• Valid driver's license and ability to travel required.

Responsibilities

• Troubleshoot, repair, and maintain devices and systems.
• Provide customer training on device operation.
• Collaborate with automation support engineers for issue resolution.

Skills

Field Service Engineering

Problem-solving

Technical communication

Customer service

Education

HNC level in mechanical or electrical engineering

Tools

Field service documentation

TCP/IP communications

Control software

Job description

A biotechnology company in Manchester is seeking a Field Service Engineer II or Senior Field Service Engineer to manage installation, maintenance, and repair of systems at customer sites. Candidates should have at least HNC qualifications in mechanical or electrical engineering and experience in field service roles. The role involves significant customer interaction and travel, making strong communication and problem-solving skills essential.