Robotaxi Fleet Operations Lead (Europe)

TSMG Holding; Greater London; Hybride; GBP 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

International mobility projects

Career development

Onboarding and training

Competitive pension

Résumé du poste

TSMG Holding is seeking an Autonomous Vehicle Operations Lead to oversee autonomous vehicle and robotaxi fleets, ensuring safe, available, and deployment-ready operations across testing and commercial programs. The role requires strong leadership of Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists in a fast-paced, tech-driven setting.

Ideal candidates have 5+ years in fleet or automotive operations and a track record of managing 24/7 operations, process improvements,

Qualifications

• Minimum 5 years of experience in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environments.
• Previous experience leading operational or technical teams.
• Experience managing shift-based or 24/7 operations.
• Strong leadership and people management skills.
• Excellent organisational and planning abilities.
• Experience monitoring KPIs and operational performance.
• Strong communication and stakeholder management skills.
• Fluent English.

Responsabilités

• Lead the daily operations of autonomous vehicle and robotaxi fleets across one or multiple depot locations.
• Ensure vehicles are operationally ready to support testing, commercial deployment, and autonomous ride-hailing services.
• Monitor fleet utilisation, vehicle availability, charging schedules, and operational readiness.
• Coordinate daily vehicle dispatch and return activities to maximise fleet efficiency.
• Minimise vehicle downtime through effective operational planning and coordination.
• Oversee all activities within the robotaxi depot, ensuring safe, efficient, and organised operations.
• Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists.
• Ensure vehicles meet cleanliness, charging, inspection, and maintenance standards before deployment.
• Support depot setup and operational readiness for new city launches and fleet expansion projects.
• Recruit, onboard, train, and supervise operational staff.
• Create shift schedules supporting 24/7 fleet operations.
• Conduct performance reviews and coaching sessions.
• Promote a culture of safety, accountability, and continuous improvement.
• Ensure all team members follow operational procedures and safety standards.
• Act as the primary operational contact for internal and external stakeholders.
• Coordinate daily activities with engineering, product, technical, and fleet management teams.
• Prepare operational reports, KPI dashboards, and performance summaries.
• Escalate operational risks and develop mitigation plans.
• Support customer visits, audits, and operational reviews.
• Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational quality.
• Identify process improvement opportunities that reduce downtime and improve fleet performance.
• Develop and implement standard operating procedures for autonomous vehicle operations.
• Support continuous improvement initiatives during robotaxi fleet scaling and commercial deployment.
• Ensure compliance with company policies, local regulations, and operational procedures.
• Promote a strong safety culture across all operational teams.
• Ensure incidents are properly investigated, documented, and resolved.
• Maintain compliance with health & safety requirements for fleet and depot operations.

Connaissances

Fleet operations

Leadership

KPI management

Stakeholder management

Safety culture

Operations planning

Team management

Communication

Outils

Fleet management systems

Description du poste

TSMG Holding is seeking an Autonomous Vehicle Operations Lead to oversee autonomous vehicle and robotaxi fleets, ensuring safe, available, and deployment-ready operations across testing and commercial programs. The role requires strong leadership of Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists in a fast-paced, tech-driven setting.

Ideal candidates have 5+ years in fleet or automotive operations and a track record of managing 24/7 operations, process improvements,