Roadside Recovery Driver

The AA; Bodmin; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Roadside Recovery Driver, where you will be the friendly face of the UK's largest motoring organization. In this dynamic role, you will assist customers in need, ensuring their safety and satisfaction while using your technical skills to manage vehicle recovery. You will thrive in diverse situations, working independently and as part of a team, all while adapting to new technologies. This role offers the opportunity to make a real difference in people's lives, providing essential support in their time of need, and contributing to a culture that values diversity and inclusion.

Qualifications

• Must live within 25 miles and 1 hour travel from the depot.
• Full driving category C licence (HGV 2) required, CE (HGV 1) preferred.

Responsibilities

• Provide roadside assistance to customers in various situations.
• Load vehicles onto trucks and transport to garages or desired locations.

Skills

Customer Communication

Problem Solving

Self-Starter

Education

Full Driving Category C Licence (HGV 2)

Driver CPC Qualification

Tools

Digital Drivers Tachograph Card

Job description

Recovery Operator:

As a Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but we get everyone back on the road safely, and get their day moving again.

This is the job

You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.

What will I be doing?

• A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
• A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues

What do I need?

• To be eligible for this role you must live within 25 miles and 1 hours travel from the depot - postcode included in advert
• A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
• Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card
• To be comfortable adapting to new technology- training will be provided
• To be happy working shifts, which include evenings, nights, weekends and Bank Holidays

Additional information

We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.