Road Transport Agent (Nights)

Expeditors; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Health Plan

Employee Stock Purchase Plan

Training and Personnel Development Pro

Employee Referral Program Bonus

Bike to work scheme

Job summary

Expeditors, a Fortune 500 company, seeks a Ground Network Services support role to ensure smooth freight process flow and accurate data entry across shipments. The position emphasizes timely communication, KPI achievement, and strong collaboration with customers and suppliers.

The role may include evenings, nights, weekends and holidays, with a focus on adherence to government and internal regulations and continuous process improvement within the Ground Network. Fluency in English is required.

Qualifications

• 6 months to 1 year of related experience and/or training, or equivalent combination of education and experience preferred.
• Effective interpersonal skill
• Pro‑active, strong organizational skills
• Basic computer skills (Excel, Word, PowerPoint)
• Fluent in English

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Optimizing route planning and truck utilization.
• Interact with our customers (internal and external) in arranging their shipments, meeting customer service standards.
• Contribute to and maintain a good relationship with suppliers.
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and look for best practices to improve operational efficiency and productivity.
• Ensure all standard operating procedures in place.
• Meet KPI standards in accordance with the Company’s procedures.
• Timely communication.
• Escalation of problems to Management when necessary.

Skills

Fluent in English

Interpersonal skills

Organizational skills

Data entry accuracy

Proactive attitude

Tools

Excel

Word

PowerPoint

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description

This position reports to the Regional Ground Network Services Manager, Ground Network Operations Manager, Ground Network Supervisors and Lead Agents. The Ground Network Services (GNS) agents support the execution of the GNS by managing daily truck operations and managing the smooth flow of GNS shipments through the network. Various work schedules may be required for this position, including late afternoon and evening, nights, weekends and holidays.

Duties And Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Optimizing route planning and truck utilization
• Interact with our customers (internal and external) in arranging their shipments, meeting customer service standards.
• Contribute to and maintain a good relationship with suppliers
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all standard operating procedures in place
• Meet KPI standards in accordance with the Company’s procedures
• Timely communication
• Escalation of problems to Management when necessary
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• 6 months to 1 year of related experience and/or training: or equivalent combination of education and experience preferred
• Effective interpersonal skill
• Pro‑active, strong organizational skills
• Basic computer skills (Excel, Word, Powerpoint)
• Fluent in English

Expeditors offers excellent benefits:

• Health Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Employee Referral Program Bonus
• Bike to work scheme