Road Freight Operations Coordinator (Export/Import)

NX GROUP (NIPPON EXPRESS GROUP); Biggleswade; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and benefits

25 days holiday

Collaborative and supportive work env.

Exposure to international markets

Global top 10 Forwarder

Job summary

The Nippon Express Group in Biggleswade is seeking an experienced Road Freight Operator to coordinate import and export shipments, manage bookings, and liaise with warehouses, customs and drivers. You will ensure accurate paperwork, proactive updates, and smooth operations across FTL and LTL movements.

This hands-on role requires knowledge of road freight processes, groupage documentation and excellent communication with clients and suppliers.

Qualifications

• Experience in road freight operations, including import/export movements.
• Understanding of groupage and export documentation, with customs or T1 experience.
• Clear, confident communication with customers, suppliers and drivers.

Responsibilities

• Process import/export bookings and add shipments to the TMS.
• Plan export groupage trailers and coordinate bookings and loading requirements.
• Provide operational cover for FTL/LTL movements; prepare export documents.
• Coordinate exchange of export documents with drivers and customers.
• Support import clearances with the customs team and keep stakeholders updated.
• Assist with invoicing and maintain accurate shipment records.

Skills

Road freight operations

TMS

Customs documentation

Communication skills

Attention to detail

Problem solving

Tools

TMS

Job description

The Nippon Express Group in Biggleswade is seeking an experienced Road Freight Operator to coordinate import and export shipments, manage bookings, and liaise with warehouses, customs and drivers. You will ensure accurate paperwork, proactive updates, and smooth operations across FTL and LTL movements.

This hands-on role requires knowledge of road freight processes, groupage documentation and excellent communication with clients and suppliers.