RLT IT Technician

River Learning Trust; Oxford; On-site; GBP 26,000 - 36,000; Full time

Job summary

The Swan School in Oxford is seeking an IT Technician to join River Learning Trust. You will be the first-line problem solver ensuring learning continues without interruption, configuring devices, supporting Google Workspace, and maintaining AV equipment.

You will also manage website content, professional social media accounts, and user accounts across core systems, while coordinating assistive technology for exams. This on-site role places you at The Swan School with local IT colleagues.

Qualifications

• Proven experience maintaining hardware, software, and AV equipment in a school or similar setting.
• Experience supporting Google Workspace for staff and students.
• Experience updating school websites and coordinating professional social media accounts.
• Experience setting up assistive technology for exams and handling sensitive CCTV footage per policy.

Responsibilities

• Provide first-line IT support to staff and students to minimise learning disruption.
• Configure devices and support Google Workspace across the school.
• Update school website content and manage professional social media accounts.
• Administer user accounts across core systems and assist with biometric catering systems.
• Set up assistive technology for exams and responsibly extract CCTV footage per policy.

Skills

First-Line IT Support

Google Workspace Expertise

Digital Media & Systems Administration

Operational Adaptability

Solutions-Focused Mindset

Tools

Google Workspace

Website Content Updates

CCTV Footage Management

Job description

This role is based at The Swan School, Marston Ferry Road, Oxford OX2 7WP

Working days/hours by agreement.

About this role

Behind every effective classroom is a dependable digital infrastructure. As RLT IT Technician at The Swan School, you are not simply resolving tickets; you are the first-line problem solver who ensures learning continues without interruption. From configuring devices and supporting Google Workspace to managing web updates and biometric catering systems, your work directly underpins daily school operations.

What You’ll Bring

• First-Line IT Support: Proven experience maintaining hardware, software, network connectivity, and AV equipment in a school or similar setting.

• Google Workspace Expertise: Strong confidence in supporting Google Drive, Docs, and Classroom, with the ability to guide staff and students.

• Digital Media & Systems Administration: Proficiency in updating website content, coordinating professional social media accounts, and administering user accounts across key systems.

• Operational Adaptability: Capability to set up assistive technology for exams, register users on biometric systems, and extract CCTV footage in line with policies.

• Solutions-Focused Mindset: Strong communication skills, technical curiosity, and a proactive approach to resolving user queries.

The "Why Us" Difference

• Workload-Sensitive Culture: Join a school environment with centrally planned curricula, clear communication routines, and structured days that protect your time

• Professional Agency: Take ownership of site-level technical tasks, site updates, and user support, with direct autonomy over daily problem-solving.

• Connected Technical Network: Work as part of a collaborative IT team alongside Kade Green (Network Manager) and central Trust colleagues, sharing best practices across settings.

The RLT Connection

Education has the power to change lives, communities, and society for the better. As part of our team, you contribute directly to the shared principles that help our schools improve rapidly, continuously, and sustainably.

• Professional Security: Recognised continuous public sector service and access to the Local Government Pension Scheme (LGPS).

• Shared Growth: Funded professional learning, role-specific development, and collaborative IT networks across the Trust.

• The Whole Person: 24/7 Employee Assistance Programme, cycle-to-work schemes, and a workplace culture that values you as an individual.

Education has the power to change lives, communities and society for the better. At RLT we believe that we can achieve more for our pupils, trainees, staff and communities by working together rather than alone. Schools in RLT are united by a common belief in the benefits of working together, and by our commitment to shared principles.

OUR VISION is for our schools and SCITT to improve rapidly, continuously and sustainably: to be better faster together.

OUR ‘WHY?’ is that children and young people ‘only get one go’ in school and therefore as part of RLT we aim to ensure the best possible ‘go’ for our pupils.

OUR ‘HOW?’ is through the highest support and challenge for our schools and each other, underpinned by our principles.

Our employees benefit from a wide variety of support including extensive continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our "Working in RLT" guide.

This role includes regulated activity relevant to children.

The school reserves the right to consider and interview candidates ahead of the closing date if appropriate. An offer may be made to an exceptional candidate in this instance.

The River Learning Trust and The Swan School are committed to safeguarding and promoting the welfare of all children and preventing extremism. The Trust is required to conduct a variety of checks and online searches about you as part of their recruitment process in accordance with Keeping Children Safe in Education guidance. It is an offence to apply for certain roles within schools if you are barred from engaging in regulated activity relevant to children. The River Learning Trust is an equal opportunities employer committed to creating a safe, inclusive environment for all staff, free from discrimination and harassment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. For further guidance for applicants click on this link List of offences that are not filtered