Riverside Pub General Manager - Lead & Grow Team

Coppa Club; Godalming; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Generous Team Food Discounts

Free Staff Meals on Shift

Long Service Rewards

Hotel & Inn Discounts

Event & Private Hire Savings

Wellbeing Support

Retail Discounts

Career Development & Apprenticeships

Team Days & Socials

Job summary

The Stag on the River is looking for an inspiring General Manager to champion exceptional hospitality, guide a passionate team, and create memorable experiences for every guest who walks through the door.

As General Manager, you’ll oversee service, staffing, stock and finances; lead with purpose; grow the business; and build local relationships to strengthen the neighbourhood’s favourite pub. This role requires a hands-on leader who thrives in a community atmosphere.

Qualifications

• Hospitality leadership: a proven track record in running premium pubs, restaurants, or boutique venues.
• Commercial awareness: strong financial understanding and ability to drive business performance.
• Guest-first mindset: warmth and attentive service that makes guests feel at home.
• People-focused: skilled at motivating, coaching, and developing your team.
• Problem-solver: calm, proactive, and solutions-focused when challenges arise.

Responsibilities

• Lead with purpose: Set the tone for excellence and inspire your team every day.
• Run a smooth operation: Oversee service, staffing, stock, and financials with confidence.
• Champion quality: Ensure every plate, pint, and interaction reflects our high standards.
• Grow the business: Shape and deliver strategies that boost performance and guest loyalty.
• Develop the team: Recruit, train, and nurture a culture of growth and belonging.
• Connect with the community: Build local relationships and enhance our presence as a neighbourhood favourite.

Skills

Hospitality leadership

Commercial awareness

Guest-first mindset

People-focused

Problem-solver

Job description

The Stag on the River is looking for an inspiring General Manager to champion exceptional hospitality, guide a passionate team, and create memorable experiences for every guest who walks through the door.

As General Manager, you’ll oversee service, staffing, stock and finances; lead with purpose; grow the business; and build local relationships to strengthen the neighbourhood’s favourite pub. This role requires a hands-on leader who thrives in a community atmosphere.