Rivers and Flooding Coordinator

Severn Trent Water; East Midlands; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Annual bonus

Maternity leave

Pension scheme

Training & development

Electric vehicle scheme

Volunteer days

Job summary

Severn Trent Water in Derby is recruiting for a Rivers and Flooding Team support role. You’ll provide operational and project support, ensuring colleagues have access to accurate information to help customers, and you’ll work with incident teams during storm events.

Based at the Raynesway Site with travel across the Severn Trent Region, the role is 37 hours per week and focuses on coordinating activities, maintaining documentation, monitoring schedules and costs, and delivering performance

Qualifications

• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication, stakeholder management, and relationship-building skills.
• Experience analysing and presenting data using Microsoft Office and Power BI.
• Ability to work independently and collaboratively across teams.
• Strong attention to detail and commitment to accuracy.
• Full UK Driving Licence (essential).

Responsibilities

• Provide operational and project support to Rivers and Flooding Team, enabling access to accurate information for customers.
• Coordinate activities, maintain project documentation and collaboration workspaces.
• Monitor schedules, budgets, resources and costs, and produce performance insights and reports.
• Support the delivery of flood mitigation projects and on-call rotas to ensure readiness.

Skills

Organisational skills

Stakeholder management

Data analysis

Excel

Power BI

Driving Licence

Communication

Tools

Power BI

Excel

Word

PowerPoint

Job description

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At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

This role provides vital operational and project support to the Rivers and Flooding Team, ensuring colleagues have access to accurate and up-to-date information to effectively support customers. During storm events and incidents, the role works closely with operational teams and planners to provide timely information, support job dispatch, deliver back-office assistance, and maintain on-call rotas to ensure operational readiness.

The role also supports the successful delivery of flood mitigation projects by coordinating activities, maintaining project documentation and collaboration workspaces, monitoring schedules, budgets, resources and costs, and producing performance insights and reports. Working across a range of internal teams, the role helps ensure effective communication, informed decision-making, and the smooth delivery of both operational and project objectives.

You’ll be based at our Raynesway Site in Derby, however travel across the Sever Trent Region will be required. You’ll work within Rivers and Flooding Team. With this being such a critical role, we’re looking for someone who can join us 37 hours a week.

HOW WE WORK

You’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why we value in-person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.

WHAT WE’RE LOOKING FOR

To be successful in this role, you will be highly organised, detail-oriented, and capable of coordinating multiple projects while managing competing priorities. You'll have experience producing accurate reports, analysis, and performance insights, as well as strong stakeholder engagement, communication, and presentation skills. The ability to build productive working relationships, facilitate meetings, and drive progress against agreed actions is essential.

You will also bring a proactive, solution-focused approach, using strong analytical and IT skills to collect, interpret, and present data effectively. Experience working with tools such as Excel, Power BI, Word, and PowerPoint is important, alongside an understanding of project governance, compliance requirements, and business processes. A genuine interest in flood resilience, river health, and continuous improvement will help you thrive in the role.

Key requirements:

• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication, stakeholder management, and relationship-building skills.
• Experience analysing and presenting data using Microsoft Office and Power BI.
• Ability to work independently and collaboratively across teams.
• Strong attention to detail and commitment to accuracy.
• Full UK Driving Licence (essential).

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We’re looking for people who want to get involved, be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job; it’s a career. We offer benefits that reward great work and award ‑ winning training to help you reach your potential. You’ll also contribute to the environment and community. Some of our benefits include:

• 25 days holiday plus bank holidays (with the option to buy or sell up to 5 days per year)
• Annual bonus scheme (up to £1,500, subject to eligibility)
• Family-friendly policies, including a year off fully paid maternity and adoption leave
• Leading pension scheme – we double your contribution up to 15%
• Dedicated training and development through our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year