Rituals - Store Manager

The Highcross Lp; Leicester; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to elevate customer experiences and empower a talented team. In this role, you'll collaborate with your Area Manager to implement business strategies while achieving performance targets. Your leadership will inspire your team to excel in customer satisfaction and sales. With a focus on people management, you'll foster a positive work environment through motivation and coaching. If you are passionate about retail and ready to make a significant impact, this opportunity is perfect for you!

Qualifications

• Experience in retail or hospitality as a Store Manager or similar role.
• Strong people management and coaching skills.

Responsibilities

• Create an unforgettable customer experience and lead your team effectively.
• Define daily objectives, manage inventory, and drive employee engagement.

Skills

People management skills

Decision making

Problem-solving

Communication

Motivation

Coaching

Education

Prior relevant Store Manager experience

Equivalent experience in retail or hospitality

Job description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Bring all of you

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.