Risk & Control Manager - Business Banking

Description This; Glasgow; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Private medical insurance

Pension plan

Annual bonus

Training and development

Life assurance

Wellbeing program

Job summary

Nationwide is seeking a Risk & Control Manager to lead the Business Banking risk program across the UK, partnering with senior stakeholders to identify, assess and mitigate risks. You will drive risk-informed decision making and embed governance across key processes and products.

Based in a regional office with hybrid working, you will influence remediation efforts, manage a team of risk professionals, and support a resilient control environment tailored to changing regulatory and market

Qualifications

• Significant experience in risk, controls or audit within a regulated financial services environment.
• Excellent understanding of risk management frameworks and control environments within Business Banking.
• Proven ability to manage and shape risk profiles across complex business areas and drive remediation.

Responsibilities

• Lead a team of Risk & Control specialists to manage risk across Business Banking processes.
• Embed strong risk management practices and ensure risks are identified, assessed and mitigated.
• Provide oversight across core processes, driving root cause analysis and sustainable improvements.
• Partner with senior leaders to influence risk ownership and governance, including changes and product development.

Skills

Risk management

Stakeholder management

Leadership

Communication

Job description

• Glasgow, United Kingdom


• Newcastle Upon Tyne, United Kingdom


• London, United Kingdom

We're offering an exciting opportunity for an experienced Risk & Control Manager to join the Business Banking Business Controls team, an influential function at the heart of managing our risk profile and supporting safe, sustainable growth. You'll partner closely with Business Banking teams to ensure risks are understood, owned, and effectively managed across the end-to-end customer and product lifecycle, providing exposure to some of the organisation’s most critical activities.

In this role, you'll play a pivotal part in shaping and continuously enhancing the risk profile across a complex and evolving business landscape. You'll be accountable for leading insight-driven risk and control activity, working in close partnership with senior stakeholders to identify, assess, and mitigate risks, while enabling commercially sound, risk-informed decision making.

Leading a team of skilled professionals, you'll oversee the ongoing management of risk across key Business Banking processes, products, and themes. Your expertise, judgement, and strong risk mindset will be critical in proactively identifying emerging risks, influencing strategic priorities, and driving improvements that strengthen both the control environment and overall business outcomes.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our London, Northampton or Glasgow site approximately once or twice per week. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If you're based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You'll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We're a workplace where you're rewarded, recognised and celebrated.

Uncompromisingly Customer, whatever our role

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• Access to private medical insurance


• A highly competitive pension to help you build a strong foundation for retirement


• Access to an annual performance-related bonus


• Training and development to help you progress your career


• A great selection of additional benefits through our salary sacrifice scheme


• Life assurance to provide peace of mind for you and your loved ones in the event of your death


• Wellhub - access to a range of free and paid options for health and wellness


• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What you'll be doing

The Risk & Control Manager is responsible for leading a team of Risk & Control Specialists to manage the risk profile across Business Banking, ensuring a clear understanding of key risks, drivers, and control effectiveness. The role focuses on embedding strong risk management practices across the business, working in partnership with stakeholders to ensure risks are effectively identified, assessed, and mitigated.

You will provide ongoing oversight and challenge across core business processes, supporting the business to make informed, balanced decisions that align risk and commercial priorities. This includes identifying emerging risks, driving root cause analysis, and ensuring that actions deliver sustainable improvements.

A core aspect of the role is partnering with senior leaders to influence risk ownership, strengthen governance, and ensure that risk considerations are embedded into decision making, change initiatives, and product development.

You will also assess the impact of regulatory, product, system, and organisational changes on the risk profile, ensuring the business adapts effectively and continues to operate within appetite. Overall, this is a hands-on leadership role requiring strong judgement, collaboration, and the ability to influence outcomes across a complex stakeholder landscape.

About you

• Significant experience in risk, controls or audit within a regulated financial services environment


• Excellent understanding of risk management frameworks and control environments within Business Banking


• Proven ability to manage and shape risk profiles across complex business areas including identifying emerging risks and driving remediation


• Confident interpreting and applying risk policies and governance frameworks to support business decision making


• A proactive, commercially aware mindset, with the ability to balance risk management and business outcomes


• Excellent communication and influencing skills, with a strong track record of partnering with and challenging senior stakeholders


• Comfortable working across multiple risk themes (e.g. operational risk, regulatory risk, conduct risk, financial crime)


• Exceptional experience of Governance and Reporting at a Senior Management level


• Demonstrable experience of coaching and/or people management

Feel what customers feel

We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight

We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better

We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done

We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Job Info

• Job Identification 3194


• Apply Before 09/07/2026, 10:55 PM


• Locations 177 Bothwell Street, Glasgow, G2 7ER, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB