Risk & Compliance Solicitor

QED Legal LLP; East Midlands; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Generous holiday allowance

Flexible working

Enhanced maternity and paternity pay

Annual pay reviews

Job summary

QED Legal LLP is seeking a Risk & Compliance Solicitor specializing in Professional Indemnity, Claims & Complaints. The role focuses on managing professional negligence claims, assessing liability, and ensuring regulatory compliance.

You will liaise with insurers, handle Legal Ombudsman matters, and work closely with Partners and senior stakeholders to reduce exposure and improve processes. Hybrid working is offered with a supportive environment for risk specialists.

Qualifications

• Experience handling professional negligence or PI claims.
• Understanding of professional liability, claims management and regulatory risks.
• Familiar with SRA Standards and Regulations and Legal Ombudsman processes.
• Strong investigation, legal analysis and problem-solving skills.
• Ability to work with Partners, insurers and senior stakeholders.
• Excellent drafting for complaint responses, claims correspondence and reports.
• Commercially aware approach to managing legal and regulatory risk.

Responsibilities

• Manage professional negligence claims and PI claims against the firm.
• Investigate and respond to client complaints ensuring SRA compliance.
• Liaise with PI insurers, brokers and external advisers.
• Support handling of Legal Ombudsman investigations.
• Work with Partners and fee earners to assess liability and resolutions.
• Advise on professional conduct and regulatory obligations.
• Review trends in claims/complaints and reduce exposure.
• Maintain accurate claims records and management information.
• Support improvements to risk policies and procedures.
• Provide support across Risk & Compliance function.

Skills

Professional Indemnity

Professional Negligence

Claims Handling

Regulatory Risk

SRA Knowledge

Investigation

Drafting

Job description

Risk & Compliance Solicitor – Professional Indemnity, Claims & Complaints

East Mids

Hybrid working

The Role

• Managing professional negligence claims and potential claims against the firm.
• Investigating and responding to client complaints, ensuring compliance with the firm's internal procedures and SRA requirements.
• Liaising with Professional Indemnity Insurers, insurance brokers and external legal advisers.
• Supporting the handling of Legal Ombudsman complaints, investigations and enquiries.
• Working closely with Partners and fee earners to investigate claims, assess liability and identify appropriate resolutions.
• Advising on professional conduct, regulatory obligations and associated legal risks.
• Reviewing claims and complaints trends, identifying recurring issues and helping to reduce future exposure.
• Maintaining accurate claims records, complaints registers and management information.
• Supporting improvements to internal policies, procedures and risk management processes.
• Providing wider support across the firm's Risk & Compliance function where required.

About You

• Professional Indemnity Solicitor / Lawyer
• Professional Negligence Solicitor
• Claims Solicitor / Claims Handler
• Risk & Compliance Lawyer
• Risk & Compliance Officer
• Claims & Complaints Manager

You should have:

• Experience handling professional negligence claims, professional indemnity matters or client complaints.
• An understanding of professional liability, claims management and associated regulatory risks.
• Knowledge of the SRA Standards and Regulations and Legal Ombudsman complaints processes.
• Strong investigation, legal analysis and problem-solving skills.
• Confidence working closely with Partners, fee earners, insurers and senior stakeholders.
• Excellent drafting skills, particularly in relation to complaint responses, claims correspondence and reports.
• A pragmatic and commercially aware approach to managing legal and regulatory risk.

Experience within a law firm, professional indemnity team or professional negligence practice would be particularly relevant.

What's in it for you

• You'll have the opportunity to use your legal expertise internally, working closely with the firm's Partners and fee earners to manage claims and complaints, identify areas of risk and improve processes across the business.
• Develop your career in specialist legal risk and compliance.
• Apply your professional negligence and professional indemnity experience within an internal law firm function.
• Work closely with Partners, senior stakeholders and professional indemnity insurers.
• Gain exposure to regulatory compliance, professional conduct and risk management.
• Play a key role in reducing claims exposure and improving the firm's approach to complaints handling.
• Generous holiday allowance, flexible working, enhanced maternity and paternity pay, annual pay reviews and more.