Risk Assurance Manager - Team Lead

Bank of Ireland; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Bank of Ireland as a Compliance Team Leader to manage a team of consultants ensuring adherence to regulatory standards and delivering critical compliance activities. This role offers the chance to influence risk management strategies while maintaining a strong focus on customer outcomes. Your leadership and regulatory expertise will be key in enhancing the control environment within a reputed financial institution.

Benefits

Flexible working hours

24 days annual leave

Excellent pension contributions

6 months paid maternity leave

Employee assistance program

Qualifications

• 5 years in Retail UK Banking regulatory compliance or financial services risk management.
• Experience managing and developing a team.
• Excellent attention to detail.

Responsibilities

• Manage a team of Compliance Consultants to deliver customer outcome testing.
• Engage stakeholders across BOIUK to support assurance activities.
• Develop and update Compliance Assurance plans.

Skills

Knowledge of UK Financial Services regulations

Stakeholder engagement

Report writing

Risk management

Communication

Team management

Job description

What is the opportunity?

This is a fantastic opportunity to lead a team of Compliance Consultants, and be part of a wider team that has an important part to play in ensuring safe delivery of the UK and Group Risk strategic objectives.

In this role you will:

Managing a team of Compliance Consultants to design, deliver, record and report customer outcome testing, testing of key controls and assessment of key risks supporting delivery of critical processes and adherence to regulatory requirements.

• Scheduling, managing and co-ordinating review activity with stakeholders across BOIUK including agreeing review objectives, scope, timing and approach.
• stakeholder engagement across BOIUK to support delivery of assurance activity including agreement of issues and action plans and validation activity to ensure successful risk mitigation and improvement of the control environment supporting better customer outcomes an improved risk management
• Production of impactful written reports including assurance opinions, results and key issues.
• To support the Head of Compliance Assurance & Monitoring to develop the risk based Compliance Assurance and Outcome Testing plan. To support review and update of approaches and processes for the delivery of effective and efficient compliance assurance and outcome based testing.
• To provide high quality, timely, accurate and insightful reports and regular management information in relation to the results of assurance and outcome based testing.

What will make you stand out?

Demonstrably good working knowledge of UK Financial Services regulations - in particular Consumer Duty, Codes of Practice and products.

5 years working in Retail UK Banking regulatory compliance and/or financial services risk management and/or 3 years working in audit, compliance assurance and/or monitoring within Retail UK Banking

Good understanding of banking products

Experience of managing, coaching and developing a team

Strong planning and organisational skills

Excellent attention to detail and report/document writing skills; experience in reviewing/approving the work of others

Excellent communication skills - oral and written - and ability to manage senior stakeholders

Good decision-making, planning/organisation, communication and relationship-building skills.

Essential Qualifications

There are no minimum educational requirements for this role.

More about the team:

Group Risk guides the Group in its definition and articulation of risk appetite and provides strong independent oversight and management of the Group's risk profile, as the Group:-

• fulfils its Purpose to enable our customers, colleagues and communities to thrive.
• pursues its Ambition to be the National Champion Bank in Ireland and selective international diversification.
• Progresses its Strategic Priorities to Serve customers brilliantly!
• Transform the Bank.
• Grow sustainable profits.

Group Risk adopts the philosophy that great customer outcomes and phenomenal risk management are intrinsically linked through culture.

The Function maintains a robust risk culture, in support of the Group's strategic goals, by ensuring that the appropriate structures, systems, policies and controls are in place to provide effective management of risk. Group Risk strives to support the Group in optimising returns over the longer term through robust and value adding risk management. The Function's ambition is to ensure that Group Risk is an enduring source of strategic advantage to the Group.

The UK Risk Team is responsible for helping protect the bank's balance sheet, customers and reputation whilst supporting the business in building sustainable profitability. It has four teams, Credit Risk, Operational Risk & Financial Crime, Conduct & Compliance and Prudential Risk, with circa 240 people based in London, Bristol, Belfast & Solihull. The team has an important part to play in ensuring safe delivery of the UK and Group Risk strategic objectives..

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

• Customer Focused - People Manager
• One Group, one team - People Manager
• Agile - People Manager
• Accountable - People Manager
• Manage Risk - People Manager

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

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