Rewire AI Transformation Office Lead

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 170,000 - 210,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a senior leader to establish and head JLLT's AI transformation office, partnering with global business lines to shape and implement AI ambitions, driving platforming and automation to unlock substantial savings.

This role combines strategy, design and delivery across technology, people and processes, with governance, benefit realisation and an extended delivery model, reporting to REMST Platform and AI TO Lead, and offering remote work from London with

Qualifications

• Essential 15+ years leading large-scale business transformation with demonstrable delivery of financial benefit at enterprise scale.
• Offshoring or platforming experience, moving work onto a shared or productised model.
• Track record implementing AI or technology solutions in an operational business setting.
• Fast and agile ways of working, comfortable with incomplete information and iteration.
• Executive stakeholder management, credible with business line leadership and able to influence without direct authority.
• Commercial and analytical rigour, able to build and defend a business case and stand behind the numbers.
• Ability to work directly with AI agents and incorporate them into delivery teams.

Responsibilities

• Stand up and run the Rewire function as JLLT's AI transformation office, defining how it engages business lines, prioritises work and governs delivery.
• Build and maintain the opportunity pipeline across business lines, quantifying the benefit case for each and sequencing work by value and feasibility.
• Lead the two Rewire pillars, ensuring Strategy and Design produce holistic end-to-end solutions spanning technology, people and process, and that Automation and AI select and deliver the right technical approach against that design.
• Own benefit realisation, working with finance, HR and business line leadership to track committed savings from identification through to delivery in the numbers.
• Broker and manage the extended delivery model, drawing internal engineering, business analysis and process mapping capability alongside external service providers, and directing transformation team PMO and project management resource.
• Act as senior counterpart to business line leadership and executive stakeholders, building the case for change and holding the line on scope, pace and outcomes.
• Embed AI agents within the Rewire delivery team as working capability, not pilots, and set the standard for how JLL teams operate alongside them.
• Represent JLLT's AI transformation agenda internally and with partners and vendors.

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Rewire AI Transformation Office Lead Grade: M4 Reports to: REMST Platform and AI TO Lead Direct reports: Lead, Strategy and Design. Lead, Automation and AI Location: UK or US Travel: Global travel expected, with delivery conducted primarily online

Role purpose

Establish and lead JLLT's AI transformation office, partnering with business lines globally to identify, shape and implement their AI ambitions. The role carries accountability for unlocking $100+ million savings across JLL REMS through platforming and AI led optimisation of delivery, converting opportunity into implemented change rather than strategy on paper.

Key responsibilities

• Stand up and run the Rewire function as JLLT's AI transformation office, defining how it engages business lines, prioritises work and governs delivery


• Build and maintain the opportunity pipeline across business lines, quantifying the benefit case for each and sequencing work by value and feasibility


• Lead the two Rewire pillars, ensuring Strategy and Design produce holistic end to end solutions spanning technology, people and process, and that Automation and AI select and deliver the right technical approach against that design


• Own benefit realisation, working with finance, HR and business line leadership to track committed savings from identification through to delivery in the numbers


• Broker and manage the extended delivery model, drawing internal engineering, business analysis and process mapping capability alongside external service providers, and directing transformation team PMO and project management resource


• Act as senior counterpart to business line leadership and executive stakeholders, building the case for change and holding the line on scope, pace and outcomes


• Embed AI agents within the Rewire delivery team as working capability, not pilots, and set the standard for how JLL teams operate alongside them


• Represent JLLT's AI transformation agenda internally and with partners and vendors

Success measures

• Value identified, validated and approved into the benefit pipeline


• Benefit realised against plan, evidenced with finance


• Solutions moved from design into live operational use across business lines


• Rewire function established with defined operating model, governance and engagement route for business lines

Experience and skills

• Essential 15 or more years leading large scale business transformation, with demonstrable delivery of financial benefit at enterprise scale


• Offshoring or platforming experience, having moved work or process onto a shared or productised model


• Track record implementing AI or technology solutions in an operational business setting


• Fast and agile ways of working, comfortable operating with incomplete information and iterating to an outcome


• Executive stakeholder management, credible with business line leadership and able to influence without direct authority


• Commercial and analytical rigour, able to build and defend a business case and stand behind the numbers


• Ability to work directly with AI agents and incorporate them into a delivery team

Preferred Consulting, strategy or transformation practice background

Experience in real estate services or comparable global services organisation

Experience leading matrixed and vendor blended delivery teams

Positioning

This is a senior leadership role in JLL's AI transformation, with visibility to executive leadership and direct influence over how the firm applies AI to its own delivery.

Location: Remote –London, GBR

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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