RevOps Analyst

Jobtailor; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Jobtailor is seeking a Revenue Operations professional to build and optimize dashboards for leadership, maintain Salesforce data quality and implement automation across the customer lifecycle.

The role focuses on using CRM data to drive smarter commercial decisions, collaborating with Sales, Marketing, Customer Success and Finance, and continually improving processes with AI-powered workflows.

Qualifications

• Experience in Revenue Operations, Sales Operations or Business Operations in a B2B SaaS business.
• Confident using Salesforce (reporting, dashboards, basic configuration) and enjoy making systems work better.
• Experience with SaaS commercial metrics such as NRR, GRR, churn and pipeline velocity.
• Curious, solves problems and loves improving processes.
• Nice to have: experience with Planhat (or similar CRM), SQL, BI tools, or AI-powered automation.

Responsibilities

• Building, maintaining and improving dashboards for the commercial leadership team.
• Configuring and improving Salesforce to keep CRM clean and fit for purpose.
• Analyzing pipeline, renewals, retention and commercial performance to identify trends, opportunities and risks.
• Improving data quality across Salesforce, HubSpot and Planhat to ensure trustworthy numbers.
• Partnering with Sales, Marketing, Customer Success and Finance to improve processes across the customer lifecycle.
• Testing new automations and AI-powered workflows to boost team effectiveness.

Skills

Salesforce configuration

Data analysis

Dashboard creation

Commercial metrics understanding

Problem solving

Tools

Salesforce Reporting

SQL

HubSpot

Planhat

BI tools

Job description

Responsibilities

• Building, maintaining and continually improving the dashboards our commercial leadership team rely on to make decisions.
• Configuring and improving Salesforce, ensuring our CRM remains clean, reliable and fit for purpose.
• Analysing pipeline, renewals, retention and commercial performance to identify trends, opportunities and risks.
• Improving data quality across Salesforce, HubSpot and Planhat so we can trust the numbers we're working with.
• Partnering with Sales, Marketing, Customer Success and Finance to improve processes across the customer lifecycle.
• Testing new automations and AI-powered workflows that make our commercial teams more effective.

Requirements

• You've already worked in a dedicated Revenue Operations, Sales Operations or Business Operations role within a B2B SaaS business and are looking for your next challenge.
• You're confident using Salesforce (reporting, dashboards and basic configuration) and enjoy making systems work better.
• You have experience working with SaaS commercial metrics such as NRR, GRR, churn and pipeline velocity, using data to help commercial teams make smarter decisions.
• You're naturally curious, enjoy solving problems and love improving processes rather than simply maintaining them.
• It would be great if you have:
• Experience with SQL, BI tools, Planhat (or similar CRM) or AI-powered automation but this is by no means essential

Core Competencies

Demonstrates expertise in Revenue Operations within a B2B SaaS environment, focusing on Salesforce configuration, data analysis, and process improvement. Proficient in utilizing commercial metrics to drive decision-making and enhance team effectiveness through automation and workflow optimization.

Highest-signal resume keywords

• Salesforce Configuration
• B2B SaaS Experience
• Commercial Metrics Analysis
• Data Quality Improvement
• AI-Powered Automation

Hard Skills

• Salesforce Reporting
• SQL
• Data Analysis
• Dashboard Creation
• Commercial Performance Metrics

Soft Skills

• Problem Solving
• Curiosity
• Process Improvement

Industry Keywords

• Revenue Operations
• Sales Operations
• Business Operations
• Churn
• Pipeline Velocity
• Net Revenue Retention
• Gross Revenue Retention

Tools & Technologies

• HubSpot
• Planhat
• BI Tools