Revenue Protection & Freight Compliance Specialist

DX Network Services; North Devon; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

20 days holidays + bank holidays

Long service recognition

Maternity & Paternity support

Pension scheme

Life assurance

Employee assistance programme

Job summary

DX Network Services is recruiting a Revenue Protection Officer to ensure customers pay correct revenue for products sent through the DX Freight network, aligned with contractual obligations.

You will check weigh and cube suspect freight, research customer declarations, and work with depot and sales teams to resolve issues and recover revenue while promoting safe and compliant handling across DX Freight.

Qualifications

• You will be friendly, hard-working and love the buzz of getting things done.
• We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

Responsibilities

• The role has the exclusive task of check weighing and cubing suspect freight.
• Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
• Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
• Update products and gain the correct rate financially and correct weight legally.
• Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
• Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
• Educate the workforce to actively look for new customers and opportunities to raise revenue.
• Spot check customers' freight based on trends of incorrect declaration.
• Ensure 'checking' equipment/ technology is maintained and in use.
• Escalate to Depot Management team any concerns

Job description

DX Network Services is recruiting a Revenue Protection Officer to ensure customers pay correct revenue for products sent through the DX Freight network, aligned with contractual obligations.

You will check weigh and cube suspect freight, research customer declarations, and work with depot and sales teams to resolve issues and recover revenue while promoting safe and compliant handling across DX Freight.