Revenue Operations Analyst

SmartRecruiters, Inc.; City of Westminster; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Pension

Bupa healthcare

Sharesave Scheme

25 days annual leave

Job summary

Experian is seeking a Revenue Operations Analyst in the UK to support global commercial operations within the EDQ team. You will partner with regional sales operations across North America, UK/EMEA and APAC to drive CRM/CPQ excellence, governance, and analytics.

You will own global Power BI dashboards, provide 2nd line Salesforce/CPQ support, and contribute to strategic projects to streamline the sales cycle. Hybrid working with 40% office-based time is offered.

Qualifications

• Previous experience in an analytics or operations role.
• A problem solving and analytical mindset with advanced Microsoft Excel and Power BI.
• Exemplify initiative, integrity and work toward continuous improvement and learning.
• Work at all levels within the company, Managers to Executive level.
• Knowledge of Salesforce.com Administration or CPQ (Configure-Price-Quote).

Responsibilities

• Maintain and establish global standards for end-user best practice within Salesforce CRM and CPQ systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems.
• Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance
• Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create user stories relating to change requests for system developers
• Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle
• Create and own global Power BI dashboards, building a shared workspace with user-friendly and informative reports
• 2nd Line Support for Salesforce CRM and CPQ systems, supporting regional sales operations teams with troubleshooting and low-effort change requests

Skills

Excel

Power BI

Data analysis

Analytical mindset

Sales operations

Change management

Tools

Salesforce CPQ

Job description

• Department: Sales & Business Development
• Schedule: Full Time

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We are looking for a Revenue Operations Analyst to support Experian's global commercial operations within the global Data Quality (EDQ) team. You will collaborate with regional sales operations teams across North America, UK/EMEA and APAC.

You will partner with the Revenue Operations Lead and Junior Analyst by being a global subject matter expert for Sales Operations strategies within the team.

You will focus on CRM Operations, Commercial Governance, Reporting, and analytics.

• Maintain and establish global standards for end-user best practice within Salesforce CRM and Configure-Price-Quote (CPQ) systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems
• Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance
• Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create user stories relating to change requests for system developers
• Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle
• Create and own global Power BI dashboards, building a shared workspace with user-friendly and informative reports
• 2nd Line Support for Salesforce CRM and CPQ systems, supporting regional sales operations teams with troubleshooting and low-effort change requests

Qualifications

• Previous experience in an analytics or operations role
• A problem solving and analytical mindset with advanced Microsoft Excel and Power BI
• Exemplify initiative, integrity and work toward continuous improvement and learning
• Work at all levels within the company, Managers to Executive level
• Knowledge of Salesforce.com Administration or CPQ (Configure-Price-Quote)

Additional Information

Benefits package includes:

• Hybrid working - 40% office based
• Great compensation package and discretionary bonus
• Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affidative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Grade: EB10

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