Retention Payment Specialist

Pareto; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Retention Payment Specialist to join their dynamic team. This exciting entry-level role offers the opportunity to work within a prestigious global organization in the finance sector. As a Payment Specialist, you will support customer strategies and provide exceptional service to business clients. Ideal candidates will possess a degree and a proven track record in customer service, particularly in retention and relationship management. Join a fast-paced environment that values positivity and offers excellent opportunities for career progression.

Benefits

Annual Bonus

Excellent Exposure with Major Name

Great Scope for Progression

Friendly Working Culture

Regular Socials

Qualifications

• Educated to degree level with a successful track record in customer service.
• Engaging and energetic personality with a positive outlook.

Responsibilities

• Support Customer Strategy across Payment Solutions and assist in customer applications.
• Provide high levels of customer service and handle issues effectively.

Skills

Customer Service

Commercial Negotiation

Relationship Support

Attention to Detail

Positive Outlook

Education

Degree Level Education

Job description

Pareto Northampton, England, United Kingdom

Retention Payment Specialist

Pareto Northampton, England, United Kingdom

This range is provided by Pareto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Retention Payment Specialist (FTC 12 months)

Sector: Finance - Payment Solutions

Our client is a giant within financial services, they're now looking for a number of Payment Specialists to join their team.

The role of Payment Specialist is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.

Retention Payment Specialist Package:

• Annual bonus
• Excellent exposure with a major name in a lucrative, exciting industry
• Great scope for progression
• A friendly, fast paced working culture with regular socials

The Retention Payment Specialist will possess a positive outlook, a friendly presentable manner and superb attention to detail.

Retention Payment Specialist Role:

• Supporting the Customer Strategy across Payment Solutions
• Assisting in progressing customer applications
• Outbound Dialling existing business customers to identify what Payment Solutions could support their business
• Providing the highest levels of customer service - handling any issues to agreed levels of service
• Accepting full accountability for governance and compliance
• Participating in additional activities to support the management team, e.g. analysis, focus groups, etc

Payment Specialist Requirements:

• Educated to degree level
• Successful track record of customer service - preferably in customer retention / commercial negotiation or relationship support, and comfortable in a target driven environment
• Engaging and energetic with a positive outlook
• Flexible working approach
• Professionally presented

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service