Retention Payment Specialist

JR United Kingdom; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Retention Payment Specialist to join their dynamic team in Northampton. This role offers an exciting opportunity to work within a prestigious global organization in the finance sector. You will engage with customers to identify tailored payment solutions, ensuring top-notch service and compliance. The role promises great career progression and a vibrant working culture, making it ideal for those with a passion for customer service and a positive mindset. Join a company that values diversity and encourages applications from all backgrounds.

Benefits

Annual Bonus

Excellent Exposure

Scope for Progression

Friendly Working Culture

Qualifications

• Educated to degree level with a successful track record in customer service.
• Engaging and energetic with a positive outlook.

Responsibilities

• Support Customer Strategy across Payment Solutions.
• Provide high levels of customer service handling issues effectively.

Skills

Customer Service

Commercial Negotiation

Relationship Support

Attention to Detail

Education

Degree Level Education

Job description

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Retention Payment Specialist, northampton

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Client:

Location:

northampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Retention Payment Specialist

(FTC 12 months)

Sector: Finance - Payment Solutions

Our client is a giant within financial services, they're now looking for a number of Payment Specialists to join their team.

The role of Payment Specialist is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.

Retention Payment Specialist Package:

• Annual bonus
• Excellent exposure with a major name in a lucrative, exciting industry
• Great scope for progression
• A friendly, fast paced working culture with regular socials

The Retention Payment Specialist will possess a positive outlook, a friendly presentable manner and superb attention to detail.

Retention Payment Specialist Role:

• Supporting the Customer Strategy across Payment Solutions
• Assisting in progressing customer applications
• Outbound Dialling existing business customers to identify what Payment Solutions could support their business
• Providing the highest levels of customer service - handling any issues to agreed levels of service
• Accepting full accountability for governance and compliance
• Participating in additional activities to support the management team, e.g. analysis, focus groups, etc

Payment Specialist Requirements:

• Educated to degree level
• Successful track record of customer service - preferably in customer retention / commercial negotiation or relationship support, and comfortable in a target driven environment
• Engaging and energetic with a positive outlook
• Flexible working approach
• Professionally presented

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.