Retail Team Member, Hampers

Bamford Collection; England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Lunch discount

Product discounts

Restaurant discounts

Wellbeing support

Private medical

Pension scheme

Life insurance

Refer a Friend

Gym discounts

Job summary

Bamford Collection's Daylesford Farm Shop in the United Kingdom is seeking a Retail Team Member to deliver an elevated customer experience. You will be an ambassador for the Bamford Collect and Daylesford, sharing knowledge about our organic produce and seasonal collections while supporting in-store events.

The role emphasizes warm, attentive service, strong English communication, and presenting our premium brand standards.

Qualifications

• Previous experience in retail, hospitality or a customer-facing environment.
• Passion for organic food, sustainability and artisan products.
• Excellent communication skills with a strong command of the English language.
• Professional and well-presented, reflecting our premium brand standards.

Responsibilities

• Deliver warm, knowledgeable, and attentive service, creating a welcoming and elevated guest experience
• Support customers with recommendations across our food range and seasonal collections
• Confidently share product knowledge, including provenance of our organic produce and artisan goods
• Support ad-hoc in-store events and seasonal activations
• Handle fresh food from our production units, including Bakery, Patisserie, and Creamery items

Skills

Retail experience

Customer service

English language

Premium brand standards

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

EARNINGS: £12.89 per hour + TRONC, paid weekly!
HOURS: Full Time, 40 hours per week

ABOUT US
At the Bamford Collection, our Daylesford Farm Shop is the heart of our business offering fresh organic produce grown on our farm, artisan goods hand crafted in our production units, and carefully curated products that reflect our commitment to sustainability, provenance and exceptional quality.

ABOUT THE ROLE
As a Retail Team Member, you will play a key role in delivering an elevated customer experience. You will be an ambassador for the Bamford Collect and the Daylesford brand, sharing knowledge about our organic produce, supporting farm shop events, and ensuring our shop floor reflects the beauty and integrity of the Farm.

YOUR RESPONSIBILITIES

• Deliver warm, knowledgeable, and attentive service, creating a welcoming and elevated guest experience

• Support customers with recommendations across our food range and seasonal collections

• Confidently share product knowledge, including provenance of our organic produce and artisan goods

• Support ad-hoc in-store events and seasonal activations

• Handle fresh food from our production units, including Bakery, Patisserie, and Creamery items

SKILLS & EXPERTISE

• Previous experience in retail, hospitality or a customer-facing environment

• Passion for organic food, sustainability and artisan products

• Excellent communication skills with a strong command of the English language

• Professional and well-presented, reflecting our premium brand standards

PERKS AND BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

• Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.

• Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.

• Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.

• Book any of our wellness classes, treatments, services or courses at

• the Daylesford cookery school with 30% off for all employees.

• Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

  Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.

• Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand

• Padel Discount: (Cotswolds)

• Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group

• Local Gym Discounts (Cotswolds Area)

• Wellbeing modules: to provide practical support and advice for your wellbeing

• Electric Car Scheme: (subject to criteria, following probation)

• Volunteering Days: One paid day per year to volunteer with a charity of your choice

• Private Medical: Subsidised private medical insurance through Bupa

• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us

• Life Assurance: Cover equivalent to one year of your annual salary

• Enhanced Family Leave Pay (T&C’s apply)

• Enhanced Company Sick Pay (T&C’s apply)

• Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)

• Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C’s apply)

• Flu Jabs (optional, available twice per annum)