Retail Team Member

Cash Converters; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts and perks app

Staff parking

Wellness package

Bonus opportunities

Team outings and end-of-year events

Referral bonuses and milestones

Job summary

Cash Converters is looking for a motivated Retail Assistant to join our team in the United Kingdom. You will engage with customers in-store, handle daily transactions across retail and the buys/loans counter, and merchandise the store's presentation.

Training and development are a priority as you grow within the business. You will learn about products across categories like mobile phones, power tools, gaming consoles, and musical instruments, while delivering excellent customer service and

Qualifications

• Experience in customer service, sales, or retail is ideal.
• Strong communication and interpersonal skills are essential.
• Willing to learn and upskill with a positive attitude.

Responsibilities

• Achieve sales targets and meet KPIs individually and with the team.
• Provide exceptional customer service by engaging with customers in-store.
• Handle daily transactions across retail and the buys/loans counter.
• Merchandise the store and maintain its presentation.
• Conduct market research on items being pawned and expand product knowledge.

Skills

Customer service

Sales

Retail experience

Communication skills

Job description

Are you ready to join a dynamic team? Become a part of the world's largest second-hand dealer and a market leader in pawnbroking services! At Cash Converters, we offer an exciting opportunity to be trained by the best in the business! Whether you have extensive experience and are ready to dive in, or you possess the right traits and need a chance to prove yourself, this role could be perfect for you.

Your journey will begin as a retail assistant, but it won't end there. At Cash Converters, we prioritise our employees' professional development and are committed to helping you advance in your career. Our goal is to train team members in various business areas such as retail, jewellery, buys, and loans, building you into the ultimate Cashies legend!

This permanent full-time role offers regular day shifts from 8:30 am to 5:30 pm, including Saturdays and Sundays, with comprehensive training provided.

• Generous staff discounts and access to our Cashies perks app
• Staff parking, wellness package, and opportunities to earn bonuses
• Quarterly team outings and end-of-year celebrations
• Referral bonuses and rewards for reaching milestones
• Growth, development, and a supportive team culture

Key aspects of the role:

• Achieve sales targets and meet KPIs both individually and as part of your team.
• Provide exceptional customer service by engaging with customers in-store.
• Handle daily transactions across retail and the buys/loans counter.
• Merchandise the store, maintain its presentation, and conduct market research on items being pawned.
• Utilise your expanding product knowledge across categories like mobile phones, power tools, gaming consoles, and musical instruments.

About you:

• Experience in customer service, sales, or retail is ideal
• Willingness to learn and upskill with strong communication skills
• Enthusiastic, with a bit of street smarts
• Collaborative, team-oriented, and strives for success
• Sense of humour and a passion for helping locals

Please note that only shortlisted candidates will be contacted.