Retail Team Leader Malvern Superstore

Cancer Research UK (CRUK); Malvern Hills; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Benefits

Zusammenfassung

Cancer Research UK’s Malvern Superstore is seeking a talented Superstore Team Leader to drive the homeware department. The role is permanent and part time (30 hours per week) with an hourly rate of £13.19 plus benefits.

You will work closely with the superstore team to maximise sales and fundraising targets while representing the charity in the community. You will manage stock, merchandising and store presentation, supervise staff and volunteers, and help organise fundraising events.

Qualifikationen

• Experience of supervising and inspiring a diverse team of people.
• Comfort working in a vibrant and fast-paced customer facing environment.
• The ability to create relationships and communicate well.
• Commercial awareness and adaptability to changing situations.
• Creativity and initiative with ability to direct a team.
• Flexibility to work on a rota includes evenings and weekends.

Aufgaben

• Taking responsibility for the commercial running of the homeware department, including display, merchandising, stock management and store standards.
• Meet targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Lead by example and provide excellent customer and supporter service.
• Support fundraising events for the store.
• Deputise for management and supervise colleagues and volunteers.
• Handle manual handling and physical activity as part of the day-to-day duties.

Kenntnisse

Team leadership

Customer service

Communication

Commercial awareness

Flexibility

Jobbeschreibung

Endless pre-loved items. A talented team. One clear purpose.

Superstore team leader

£13.19 per hour plus benefits

Reports to: Superstore manager

Department: Trading

Contract: Permanent

Hours: Part time 30 hours per week including working evenings and weekends

Location: Malvern Superstore

Closing date: Sunday 8th November 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

(Internally know as Supervisor)

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you.

We’re looking for an inspiring superstore team leader to join Cancer Research UK’s trading team in our homeware department. You’ll be acting as an ambassador for Cancer Research UK, supporting the superstore management team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Taking responsibility for the commercial running of the homeware department. This includes display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
• Working alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
• Leading by example and providing excellent customer and supporter service.
• Supporting the organisation and delivery of creative fundraising events for your store
• Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• Experience of supervising and inspiring a diverse team of people.
• Comfort working in a vibrant and fast-paced customer facing environment.
• The ability to create relationships and communicate well.
• Commercial awareness.
• Adaptability to changing situations.
• Creativity and an ability to use your initiative and provide direction to a team.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the Candidate Pack]

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.