Retail Team Leader - Lead, Train & Delight Customers

TJ Morris Ltd; Worle; On-site; GBP 24,000 - 30,000; Full time

Job summary

Home Bargains in Worle is seeking a proactive Team Leader to drive daily operations with the management team. You will support staff, ensure the store runs smoothly, and create a welcoming shopping environment for customers.

The role emphasizes leadership on the shop floor, coaching new starters, and delivering excellent customer service in a fast-paced retail setting. A clear path for development and team growth is offered.

Qualifications

• Experience supervising others in a fast-paced retail or hospitality environment.
• Strong focus on delivering great customer service and practical leadership on the shop floor.
• Ability to prioritise and organise daily tasks effectively, with clear communication.

Responsibilities

• Lead the way, every day: work with management to set priorities and help the team hit goals.
• Support that sticks: coach and train new starters and existing staff.
• Customers come first: provide advice and ensure high-quality service and smiles.
• Keep standards high: maintain merchandising, safety, and store appearance.
• Make space for success: share ideas and drive improvements across the store.

Skills

Leadership

Customer service

Communication

Team supervision

Safety compliance

Job description

Home Bargains in Worle is seeking a proactive Team Leader to drive daily operations with the management team. You will support staff, ensure the store runs smoothly, and create a welcoming shopping environment for customers.

The role emphasizes leadership on the shop floor, coaching new starters, and delivering excellent customer service in a fast-paced retail setting. A clear path for development and team growth is offered.