Retail Team Leader: Inspire Teams & Elevate Customer Experience

Mountain Warehouse; Banbury; On-site; GBP 15,081 - 21,479; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Auto-enrolment Pension scheme

Job summary

A leading outdoor retailer is seeking a passionate Team Leader in Banbury to inspire and lead our retail team. Responsibilities include driving sales, ensuring operational excellence, and delivering exceptional customer service. Ideal candidates will have experience in retail, be proactive, and display strong leadership skills. The position offers a competitive hourly wage, bonus opportunities, and various employee benefits.

Qualifications

• Passionate about delivering outstanding customer service.
• A confident and reliable motivator, with a talent for inspiring others.
• Experienced in all areas of retail, from stock control to visual merchandising.
• A strong communicator who can engage at all levels and provide constructive feedback.

Responsibilities

• Foster a collaborative and supportive team environment.
• Drive continuous growth by coaching and mentoring your team.
• Uphold impeccable shop floor standards every day.
• Set the standard for exceptional customer service.

Skills

Leadership

Customer Service

Team Motivation

Operational Excellence

Visual Merchandising

Job description

A leading outdoor retailer is seeking a passionate Team Leader in Banbury to inspire and lead our retail team. Responsibilities include driving sales, ensuring operational excellence, and delivering exceptional customer service. Ideal candidates will have experience in retail, be proactive, and display strong leadership skills. The position offers a competitive hourly wage, bonus opportunities, and various employee benefits.