Retail Team Leader — Inspire Teams, Elevate Customer Experience

Mountain Warehouse; Dundee; On-site; GBP 13,000 - 17,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Referral Incentive

Job summary

A leading outdoor retail brand in Scotland seeks a passionate Team Leader to motivate and enhance team performance. The ideal candidate thrives in a retail environment, fostering teamwork and ensuring operational excellence. Responsibilities include inspiring the team, maintaining high shop floor standards, and delivering exceptional customer service. Competitive hourly rate of £13.50 and numerous benefits await the right individual.

Qualifications

• Passionate about delivering outstanding customer service.
• Confident and reliable motivator.
• Experienced in all areas of retail, from stock control to visual merchandising.
• Strong communicator who can engage at all levels.
• Proactive and results-driven.

Responsibilities

• Foster a collaborative team environment.
• Coach, train, and mentor your team.
• Ensure operational excellence on the shop floor.
• Set standards for exceptional customer service.
• Resolve customer concerns promptly.

Skills

Customer service

Team leadership

Communication

Motivation

Problem-solving

Job description

A leading outdoor retail brand in Scotland seeks a passionate Team Leader to motivate and enhance team performance. The ideal candidate thrives in a retail environment, fostering teamwork and ensuring operational excellence. Responsibilities include inspiring the team, maintaining high shop floor standards, and delivering exceptional customer service. Competitive hourly rate of £13.50 and numerous benefits await the right individual.